iber relies on innovative System Management Solution syslink Xandria
Ciber has switched monitoring of the about 500 SAP systems they operate on behalf of their customers to syslink Xandria in June already. The migration was completed in August with the switch of the Service Level Reporting functions.
For Ciber it was a decisive factor as well to operate only a single syslink Xandria instance. All the different local administrators have access to their respective customers.
A new system management solution was required because Ciber’s Managed Services Business is growing tremendously. syslink Xandria constantly high quality of service with only moderate human efforts. “A reliable system management application is the autonomic nervous system of every service provider”, says Ekkehard Heil, responsible for the technical introduction of syslink Xandria at Ciber.
After the launch in Germany, syslink Xandria will be rolled out at different international locations of Ciber.
For further reading on syslink Xandria please visit http://www.syslink.ch/en/products/syslink-xandria.
syslink is a privately held independent SAP Service Provider as well as a software developing firm. It is a certified SAP Hosting Partner since the year 2000, and a certified SAP Software Solution Partner since 2004.
syslink emerged from PricewaterhouseCoopers’ outsourcing business in Switzerland.
The service portfolio covers all aspects of SAP Basis Operation. Starting from Consulting Services, Monitoring of SAP Systems in customers’ data centers, dedicated operation tasks, vacation and sickness covers, up to outsourcing scenarios in whole or in parts. The Swiss firm also supports complex migration projects like platform changes, In- or Outsourcing and Business Transformation processes.
syslink started developing the system management solution syslink Xandria based on its rich experience and expert knowledge in SAP Basis Operation. syslink Xandria today successfully manages thousands of SAP systems of customers in all industries located all over the world.
Further information on products and services is available on the company web site http://www.syslink.ch.
About Ciber, Inc.
Ciber is a global IT consulting company with about 6,500 consultants in North America, Europe and Asia/Pacific, and approximately $1 billion in annual business. Client focused and results driven, Ciber partners with organizations to develop technology strategies and solutions that deliver tangible business value. Founded in 1974, the company trades on the New York Stock Exchange (NYSE: CBR).
For more information, visit www.Ciber.com.
syslink software AG
Phone: +41 61 295 9982
Fax: +41 61 295 9998
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