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Quest CE Adds Studio Recorded Audio to its ACM Library

07-09-2014 07:04 PM CET | Business, Economy, Finances, Banking & Insurance

Press release from: Quest CE

In response to client and industry feedback, Quest CE, premier provider of insurance continuing education and FINRA firm element training, is pleased to announce the transition of its Annual Compliance Meeting (ACM) Course Library to live, studio recorded audio, removing the monotone and inconsistent delivery of even the best text-to-speech software.

“For years, speech synthesis was a new and useful technology for online training and education,” said Quest CE Manager of Client Services Natalie Bird. “Today’s adult learners, however, find themselves frustrated with the error and inconsistency of automated voice technology. In addition to lacking correct diction, emotion and basic fluidity of naturally occurring speech, synthesized audio can easily become robotic and extremely monotonous to the end-user. To remedy these issues, Quest CE has spent the last three months recording live audio to be included in our Annual Compliance Meetings.”

By taking the time to record, edit and produce these training materials, Quest CE has removed the robotic redundancies created by artificially-generated voice technology to provide firms with engaging course content. To add to the diversity of these materials, content has been recorded by multiple individuals for narrator variation and to avoid the generic “Jack” and “Jill” voice dubs currently limited by text-to-speech software.

“In today’s tech-savvy world, it is our belief that cost and quality should never be compromised for the sake of innovation. As a result, Quest CE’s Annual Compliance Meetings, alongside all other Quest CE services, provide users with all the bells and whistles of a web-based, on-demand training solution, without having to sacrifice the human quality and familiarity of personal interaction,” said Bird.

By introducing live voice talent, users can listen to, or read along with, interactive training courses, without the distraction of phonetic irritations. Available through Quest CE’s learning management system, Renaissance, representatives benefit from the controlled environment of a pre-recorded meeting, while program administrators profit from the platform’s robust reporting dashboard, allowing them to easily track and monitor meeting engagement.

“Quest CE’s course content is now authentic, with real voices that express emotion, meaning and intent. Unlike other vendors that offer speech synthesized Annual Compliance Meetings, live audio is now the Quest CE standard,” added Bird.

To view Quest CE’s complete on-demand Annual Compliance Meeting Course Catalog, click here. To receive a demonstration of Quest CE’s ACM solution or for questions regarding live audio, please contact a sales executive at sales@questce.com or call 877.593.3366.

For over twenty-five years, Quest CE has been the premier provider of Compliance Education to the financial services industry. In addition to offering Providership Administration and insurance continuing education (CE) for professionals holding insurance licenses and professional designations like the CFP, CPA, CLE, CIMA and CLU/ChFC designations, Quest CE also provides a complete spectrum of FINRA compliance training solutions including annually required Firm Element Training for registered representatives, on-demand Annual Compliance Meetings, Annual Compliance Questionnaires, Needs Analysis Surveys, Outside Business Activity Tracking, Gifts and Entertainment Tracking and Political Contributions Tracking.

Serving more than 650 leading insurance carriers, broker-dealers, banks, and other financial institutions, Quest CE is committed to providing advanced custom solutions at cost effective rates, while providing a level of service that greatly surpasses their competitors. Quest CE is the single source solution for organizations seeking training and compliance needs.

10850 West Park Place, Suite 1000
Milwaukee, WI 53224

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