Press release
Customer Relationship Management (CRM) Software Market Breakdown, Technology, Trends, Data Triangulation, and Forecast 2021-2027 | Salesforce.com, SAP SE, Oracle Corporation, Microsoft Corporation, Adobe Systems Inc., Amdocs, Convergys Corporation
The CRM Software Market is estimated to grow at a CAGR of more than 15% during the forecast period 2021-2027.
Along with significant data and other pertinent information, the report also covers market growth drivers, key trends for the present and the future, resources that can help to potentially expand the market into untapped regions, and market growth drivers for Customer Relationship Management (CRM) Software Market.
The research offers a comprehensive analysis of revenues, the COVID-19 effect, significant developments, strategies, historical data, and information by key competitors that provide essential perspectives and insights into various market scenarios.
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The research thoroughly analyzes pricing, gross revenue (Mn), entry-level storage specs, and company profiles in a separate section with the top major players.
Leading Competitors
Salesforce.com, SAP SE, Oracle Corporation, Microsoft Corporation, Adobe Systems Inc., Amdocs, Convergys Corporation, Huawei Technologies Co. Ltd, Infor Global Solutions, Inc., SAS Institute Inc., SYNNEX Corporation, NetSuite Inc., and ZOHO Corporation among others are some major players included in the research study of the global Customer Relationship Management Software Market. The market is highly competitive in nature, with a balance of start-ups and well-established companies. Companies are adopting various competitive strategies to withhold the majority of the market share in the global marketplace. For instance, in November 2019, Salesforce and Amazon Web Services, Inc. (AWS) expanded their global strategic partnership. Through this partnership, Salesforce aimed at integrating its cloud offering Service Cloud Voice with Amazon Connect, which reduces call resolution times and helps service organizations to smoothen the operations while providing superior customer service. In February 2019, Compass acquired Contractually, Inc. for an undisclosed amount; as per the agreement, Compass will be assisted by Contractually with the help of the company's technology and workforce to boost the adoption of Compass CRM.
The report details the overall market sales produced over time by a specific company. By factoring in product sales over a period and dividing them by the industry's total sales over the same period, experts in the field determine to share.
The research examines the size of the global market now and its growth rates over five years. It also includes many kinds of segmentation, including geographic segmentation (North America, Europe, Asia-Pacific, etc.). Detailed market segment information aids in performance monitoring and crucial decision-making for expansion and profitability.
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Segmentation Analysis
The global CRM Software Market is segmented on the basis of Solution, Deployment, Enterprise Size, and Application. These major market segments are further categorized into various sub-segments to study the market in detail.
By Solution:
Customer Service
Customer Experience Management
CRM Analytics
Marketing Automation
Salesforce Automation
Social Media Monitoring
Others
By Deployment:
Cloud
On-Premise
By Enterprise Size:
Small and Mid-Sized Enterprises
Large Enterprises
By Application:
Sales
Marketing
Manufacturing
Customer Service
Social Networking
Supply Chain
Distribution
Others
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About Astute Analytica:
Astute Analytica is a global analytics and advisory company that has built a solid reputation in a short period, thanks to the tangible outcomes we have delivered to our clients. We pride ourselves in generating unparalleled, in-depth, and uncannily accurate estimates and projections for our very demanding clients spread across different verticals. We have a long list of satisfied and repeat clients from a wide spectrum including technology, healthcare, chemicals, semiconductors, FMCG, and many more. These happy customers come to us from all across the globe.
They are able to make well-calibrated decisions and leverage highly lucrative opportunities while surmounting the fierce challenges all because we analyze for them the complex business environment, segment-wise existing and emerging possibilities, technology formations, growth estimates, and even the strategic choices available. In short, a complete package. All this is possible because we have a highly qualified, competent, and experienced team of professionals comprising business analysts, economists, consultants, and technology experts. In our list of priorities, you-our patron-come at the top. You can be sure of the best cost-effective, value-added package from us, should you decide to engage with us.
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