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Global Conversational AI Market: By Type, By Technology, By End User, By Deployments And Forecast 2031
Conversational AI Market
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The global conversational AI market report by the business research company identifies increasing increasing focus on customer engagement to be a major growth driver for the conversational AI market. Customer engagement is the process of communicating with customers through various channels to strengthen relationships. Most businesses are focusing on increasing the customer experience to increase customer loyalty and revenue generation.
The global conversational AI market is expected to grow from $6.26 billion in 2021 to $7.92 billion in 2022 at a compound annual growth rate (CAGR) of 26.50%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, surge in commodity prices, and supply chain disruptions, effecting manyevery markets across the globe. The conversational AI market is expected to grow to $18.29 billion in 2026 at a compound annual growth rate (CAGR) of 23.26%.
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North America was the largest region in the conversational AI market in 2021. Asia Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in conversational AI market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.
Major players in the conversational ai market are Google Inc, IBM Corporation, Amazon Web Services Inc, Artificial Solutions Holding ASH AB, Baidu Inc, Microsoft Corporation , Oracle Corporation, SAP ERP, Kore.ai Inc, Jio Haptik Technologies Limited, Conversica Inc, Rasa Technologies Inc, Solvvy, Saarthi.ai , Exceed.ai , Mindsay , and FIS.
The global conversational AI market is segmented -
1) By Type: IVA, Chatbots
2) By Component: Platform, Services
3) By Deployment: Cloud, On-Premises
4) By Technology: Machine Learning, Deep Learning, NLP, Automated Speech Recognition
5) By End User: BFSI, Retail and E-commerce, Healthcare and Life Science, Travel and Hospitality, Telecom, Media and Entertainment, Other End-Users
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The Conversational AI Market Report Contents Include
1. Executive Summary
2. Conversational AI Market Characteristics
3. Conversational AI Market Trends And Strategies
4. Impact Of COVID-19 On Conversational AI
5. Conversational AI Market Size And Growth
....
26. Africa Conversational AI Market
27. Conversational AI Market Competitive Landscape And Company Profiles
28. Conversational AI Pipeline Analysis
29. Key Mergers And Acquisitions In The Conversational AI Market
30. Conversational AI Market Future Outlook and Potential Analysis
31. Appendix
This report covers the trends and market dynamics of the Conversational AI market in major countries - Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, and USA. The report also includes consumer surveys and various future opportunities for the market.
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