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Call Center Outsourcing Market to Signify Strong Growth by 2022-2028

12-07-2022 06:30 AM CET | Media & Telecommunications

Press release from: Orion Market Research

Call Center Outsourcing Market to Signify Strong Growth

The global call center outsourcing market is anticipated to grow at a considerable CAGR of 7.5% during the forecast period. The call center industry touches virtually every industry sector including telecommunications, financial services, insurance, healthcare, hospitality, information technology, retail and e-commerce, and manufacturing.  According to the Site Selection Group, there are 8,154 call centers with greater than 50 employees in the US employing nearly 2.5 million workers in 2022. For instance, in June 2022, Webhelp, announced the acquisition of Grupo Services. The acquisition is aligned with its continued focus on innovation, with Grupo Services by bringing an impressive portfolio of digital and technology-driven services including chatbots, omnichannel orchestration, self-service technologies, and CX journey design, and serve to fintech, banking, retail and ecommerce, and telecommunications.  

To Request a Sample of our Report on Call Center Outsourcing Market:  https://www.omrglobal.com/request-sample/call-center-outsourcing-market

Moreover, the key players such as Intellinetics, Inc., Eclerx, Firstsource Solutions Ltd., and others are offering numerous innovations, and technological advancements features in call center outsourcing, which further drive the market growth. For instance, in June 2021, Intellinetics, Inc., announced the launch of its new call center outsourcing services to meet the evolving needs of existing customers and expand its service offering into other markets.  The new outsourcing services offer integrated solutions that are anchored by Accounts Payable invoice processing, digital mail-room services, and claims processing, and are a strategic and seamless expansion of core competencies in document conversions, digital and paper-based mail processing, enterprise content management solutions, and records storage and retrieval. 

 Market Coverage

The market number available for - 2021-2028
Base year- 2021
Forecast period- 2022-2028

Segment Covered- 

By Service Type
By End User  

Regions Covered-

North America
Europe
Asia-Pacific
Rest of the World
Competitive Landscape - include Atento Spain Holdco S.L.U, Capgemini S, Tata Consultancy Services Ltd., Transcom, TTEC Holdings Inc. Td Synnex Corp., Tech Mahindra Ltd., and others.

A full Report of Call Center Outsourcing Market is Available @  https://www.omrglobal.com/industry-reports/call-center-outsourcing-market

Call Center Outsourcing Market Report Segment

By Service Type  

Active Packaging Email Support
Chat Support
Voice (Off-Shore, On-Shore) 
Website Support 
Others 

By End User Industry  

Moisture Control BFSI 
Government and Defense 
Healthcare 
IT and Telecom
Retail
Manufacturing
Others 

Call Center Outsourcing Market Report Segment by Region

North America                                                                                                                                                                            

United States
Canada

Europe

UK
Germany
Spain
France
Italy
Rest of Europe

Asia-Pacific

India
China
Japan
South Korea
Rest of APAC

Rest of the World

Latin America
Middle East and Africa 

Company Profiles 
Cogent E-Services Ltd. 
Concentrix 
Eclerx 
Firstsource Solutions Ltd.  
Fusion Bpo Services
Hcl Technologies Ltd. 
Hinduja Global Solutions Ltd. 
Infosys Ltd. 
Sitel Group
Startek 
Sykes Enterprises, Inc. 
Taskus, Inc.
Td Synnex Corp. 
Tech Mahindra Ltd. 
Teleperformance Se
Wipro Ltd.

Reasons to buy from us -

We cover more than 15 major industries, further segmented into more than 90 sectors.
More than 120 countries are for analysis.
Over 100+ paid data sources mined for investigation.
Our expert research analysts answer all your questions before and after purchasing your report.

For More Customized Data, Request for Report Customization @ https://www.omrglobal.com/report-customization/call-center-outsourcing-market

Media Contact:

Company Name: Orion Market Research

Contact Person: Mr. Anurag Tiwari

Email: info@omrglobal.com

Contact no:  +91 7803040404

About Orion Market Research 
Orion Market Research (OMR) is a market research and consulting company known for its crisp and concise reports. The company is equipped with an experienced team of analysts and consultants. OMR offers quality syndicated research reports, customized research reports, consulting and other research-based services.

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