Press release
eGain Named as a Supplier on the Crown Commercial Services G-Cloud Framework
Sunnyvale, CA (December 1, 2022): eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement, today announced that it has been approved as a supplier on Crown Commercial Service's (CCS) G-Cloud Framework.CCS supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2021/22, CCS helped the public sector to achieve commercial benefits equal to £2.8 billion - supporting world-class public services that offer best value for taxpayers.
The UK Government G-Cloud is an initiative that aims to make it easy for UK public sector organisations to procure cloud-based IT products and services. The G-Cloud framework lists cloud-based suppliers and solution providers, which meet the UK Government's stringent requirements for privacy, security, and scalability.
eGain Knowledge Hub is the top-rated, FedRAMP-authorized, SaaS solution for digital-first, knowledge-powered customer engagement. Public sector organisations such as HMRC, IRS, and the Department of Veterans Affairs trust eGain for customer experience transformation at scale.
"We really look forward to helping more UK government agencies deliver better citizen service with our knowledge-powered customer engagement platform," said Rex Dorricott, General Manager of eGain Europe.
More information
• eGain listing on the UK government's Digital Marketplace
• eGain Solutions for Government
About eGain
eGain Knowledge Hub automates and orchestrates customer engagement across touch points. Powered by AI and analytics, our secure cloud platform proactively delivers personalized experiences, quick value, and digital transformation at scale. Visit www.eGain.com for more info.
eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.
eGain media contact
Michael Messner
Email: press@egain.com
Phone: 408 636 4514
1252 Borregas Ave, Sunnyvale, CA 94089
eGain Knowledge Hub automates and orchestrates customer engagement across touch points. Powered by AI and analytics, our secure cloud platform proactively delivers personalized experiences, quick value, and digital transformation at scale. Visit www.eGain.com for more info.
This release was published on openPR.
Permanent link to this press release:
Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release eGain Named as a Supplier on the Crown Commercial Services G-Cloud Framework here
News-ID: 2829527 • Views: …
More Releases from eGain
eGain to exhibit novel AI Knowledge capabilities at Call Centre World 2024 in Be …
Sunnyvale, CA and Newbury, UK (February 23, 2024 ): eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer engagement, today announced that the company will showcase eGain Knowledge Hub with AssistGPT™ at CCW Berlin, scheduled for February 26-29.
Rated #1 by analysts and KMWorld, the eGain Knowledge Hub delivers accurate answers and personalized guidance in the flow of work for agents. Accelerating automation in the Knowledge Hub is eGain…
Investment Management Giant Selects eGain to Modernize Knowledge Management
Sunnyvale, CA (December 5, 2023): eGain Corporation (NASDAQ: EGAN), the knowledge automation platform for customer engagement, announced that a global investment management company has selected eGain Knowledge Hub™ to transform experiences for thousands of contact center agents, financial advisors, and knowledge authors.
Investment management CX has been stuck on a plateau six years in a row, according to the Forrester CX Index. Saddled with a legacy system, the company's investor services…
Rogue Credit Union Elevates CX with eGain Knowledge Hub
Sunnyvale, CA (October 18, 2023): eGain Corporation (NASDAQ: EGAN), the leading knowledge hub for customer engagement, announced that Rogue Credit Union has deployed its top-rated solution to assist contact center agents and retail bankers across the business.
According to the Forrester CX Index, financial services CX performance continues to struggle. In fact, in 2023 it was even lower than it was in 2017. At the same time:
• 53%…
KMWorld Survey Shows Huge Untapped Potential for Modern Knowledge Management Acr …
Sunnyvale, CA (April 18, 2023): eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement, today announced the findings from a KMWorld survey. The research revealed that knowledge management (KM) is still under-used in the enterprise. Per Gartner, KM is the #1 technology that can simultaneously improve customer experience, employee experience, and operating performance.
The findings were based on more than 300 responses from an online survey of knowledge…
More Releases for CCS
Silver Plated CCS Wire And Nickel Plated CCS Wire Market Size Trends and Forecas …
USA, New Jersey- According to Market Research Intellect, the global Silver Plated CCS Wire And Nickel Plated CCS Wire market in the Internet, Communication and Technology category is projected to witness significant growth from 2025 to 2032. Market dynamics, technological advancements, and evolving consumer demand are expected to drive expansion during this period.
The silver plated and nickel plated copper-clad steel (CCS) wire market is witnessing steady growth due to rising…
CCS Integrated Busbar Market Outlook and Future Projections for 2030
The ccs integrated busbar market represents a dynamic and continually evolving landscape, shaped by changing consumer demands and technological advancements. In this comprehensive report, we provide an in-depth exploration of the market, designed for a wide range of stakeholders including manufacturers, suppliers, distributors, and investors. Our goal is to equip industry participants with essential insights that enable informed decision-making in an ever-changing market environment. This analysis not only examines the…
DC Connector Market | Advantech Co., Ltd., Amphenol, CCS
Introduction:
The introduction to the report serves as a gateway into the comprehensive world of the dc connector market. As industries continue to evolve and adapt to changing consumer demands and technological advancements, understanding the market dynamics becomes paramount for industry stakeholders. The report takes on the responsibility of offering a profound and all-encompassing analysis of the dc connector market, catering to the needs of a diverse audience that includes manufacturers,…
GiroWeb CCS - Cashless Catering Solutions
Cashless solutions for business and education catering
GiroWeb is an IT systems provider focussing on complete solutions for cashless ordering, payment and transaction clearing in the area of communal catering. They have more than three decades of experience and competence around cash and cashless POS systems with payment solutions for business and education environments from kindergarten to university.
GiroWeb stands for cashless catering solutions with a competent and efficient one…
Carbon Capture and Sequestration (CCS) Market 2022 | Detailed Report
The market report delivers an all-inclusive analysis of the market structure along with a forecast of the various segments and sub-segments of the Carbon Capture and Sequestration (CCS) industry. This wide-ranging market research report acts as a backbone for the success of business in any niche. The Carbon Capture and Sequestration (CCS) market survey report has been prepared by conducting market research in a systematic manner. Moreover, the Carbon Capture…
Schrack Seconet and CCS – strong individually, but #STRONGER together.
Care Communication Solutions GmbH (CCS) is now part of the Schrack Seconet family. By combining our forces and concentrating our knowledge, we are expanding our market position in the health care sector.
Anyone who receives care in an Austrian healthcare facility probably uses a Schrack Seconet product. The company is already a market leader in Austria for communication systems in the healthcare sector and is also present with products and solutions…
