Press release
2028 Unified Communications as a Service Industry Report Growth Forecasts
Stratistics MRC's Global Unified Communications as a Service Market value is expected to reach $78.92 billion growing at a CAGR of 15.4% during 2022-2028.Unified Communication-as-a-Service (UCaaS) is a cloud-based software that requires a monthly subscription fee for the web-based interface, mobile communication, and customization and integration. It is perfect for reporting & analytics, continuous support, and contact centre operations. Many businesses choose cloud-based unified communications platforms because they are more affordable than conventional Private Branch Exchange (PBX) systems. All unified communications and collaboration features are offered by UCaaS on a single platform.
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By geography, Asia Pacific is projected to have the highest CAGR over the forecast period, owing to the desire for internet-based communication services among small and medium-sized businesses. Voice over internet protocol (VoIP), audio & video conferencing, and other communication services are widely used in nations like India, South Korea, China, Japan, Oceania, and others.
Some of the key players profiled in the Unified Communications as a Service Market include RingCentral, BT Group, Verizon, Orange S.A., 8x8 Inc, Cisco, Google, Microsoft, LogMeIn Inc., Mitel, DialPad, Fuze, StarBlue, Windstream, Alcatel-Lucent Enterprise (ALE), NTT Communications, Vonage, Intrado Corporation (Formerly West), Masergy, Revation Systems
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● Competitive Benchmarking
● Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances
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