Synchronite Presents Breakthrough Technology at Web Summit: Collaborative User Interfaces Made Simple

Synchronite, a key innovator in real-time Web technologies, will present their Collaborative User Interface platform at Web Summit in Dublin.

The research-backed technology startup synchronite exhibits their latest release as part of the Web Summit ALPHA initiative. Synchronite is a new kind of Web service that enables users to share what they see in the browser in real-time. Web users can interact simultaneously on any content and solve complex tasks together.

For the first time, Gartner's 2013 Hype Cycle recognized Collaborative Customer Interfaces as one of the emerging trends in Social Software. A Collaborative Customer Interface enables several Web users “to share, simultaneously, the live version of the same business application". For example, a service agent can give visual advice to customers. They can interact directly in the browser without the need to download a screen sharing software. Moreover, friends can share their favorite Web sites to discover products and discuss buying decisions together. With Collaborative Customer Interfaces live collaboration is no longer an afterthought but lies at the heart of the Web experience.

The development of Collaborative Customer Interfaces has been a difficult task. While existing platforms provide infrastructure services or simple co-browsing scripts, synchronizing Web applications across various browsers as well as mobile devices has remained challenging. Whereas the existing services help developers to solve basic tasks, the true complexity lies in synchronizing user interactions across different Web browsers. Synchronite hides this complexity while retaining a high degree of flexibility. It is now possible to create live Web interfaces without writing a single line of code.

"We have built our Web collaboration platform from the ground up with a superior user experience in mind." explains Co-Founder and CEO Christian Thum. "When it comes to real-time communication on the Web, there are many technical challenges to overcome. It requires a lot of experience and great attention to detail. Thanks to our innovative approach that has matured in both real-world applications and cutting-edge research over more than three years, live Web collaboration is ready for prime time."

A key innovation of synchronite is that it allows users to interact not only instantly but also simultaneously. This means that users can fill out forms at the same time, among others. Instead of sharing a live image of the other participant's browsers, it appears as if the users are connected in the same browser.

At Web Summit synchronite will showcase their technology on popular E-Commerce Web sites such as Amazon, Zappos, and Burberry. The service has been deployed by the world's largest risk life insurance company. It is trusted by banks and telecommunications companies that pose high security requirements to their Web applications.

About synchronite: Synchronite enables people to share what they see in the browser in real-time. Customers and service operators can connect from anywhere with only one click. Synchronite's leading co-browsing technology works with complex web applications across all modern browsers on all devices. There are no downloads or plug-ins required. The company supports enterprises around the world to engage with their customers more easily, increase support efficiency, and create memorable service experiences. Synchronite is based in Mannheim, Germany.

Company:
synchronite GmbH
L1, 1
68131 Mannheim
Germany

Web: http://www.synchronite.net
Phone: +49 621 180-6840-51
Fax: +49 621 180-6840-59
Email: info@synchronite.de

Press contact:
Dr. Stefan Seedorf
synchronite GmbH
L1, 1
68131 Mannheim
Phone: +49 621 180-6840-51
Email: press@synchronite.de

This release was published on openPR.