Press release
Call Center AI Industry Trends, Demand, Technological Growth, Share, Opportunities And Future Developments || SAP, Google, Avaya, NICE inContact, Zendesk
The global call center AI market size is expected to grow from $1.42 billion in 2021 to $1.78 billion in 2022 at a compound annual growth rate (CAGR) of 25.0%. The call center AI market is expected to grow to $4.36 billion in 2026 at a CAGR of 25.1%.The Business Research Company offers the Call Center AI Global Market Report 2022 in its research report store. It is the most comprehensive report available on this market and will help gain a truly global perspective as it covers 60 geographies. The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by region and by country. It also compares the market's historic and forecast growth, and highlights important trends and strategies that players in the market can adopt.
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The call center AI market consists of sales of the call center artificial intelligence (AI) services by entities (organizations, sole traders, and partnerships) that refer to software that helps businesses assign virtual agents for customer support engagements using custom-generated voices The purpose of using AI in call centers is to develop the customer experience and relieve human agents of time and energy spent on simple requests. AI can support customer support representatives to be more productive and have engaging and personally satisfying conversations.
Some key call center AI market players are Artificial Solutions International AB, IBM Corporation, Microsoft Corporation, Oracle Corporation, Amazon Web Services, SAP, Google.
The countries covered in the global call center AI market are Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Czech Republic, Denmark, Egypt, Finland, France, Germany, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, UAE, UK, USA, Venezuela, Vietnam.
The regions covered in the global call center AI market are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
Call Center AI Market Segmentation:
By Component
1. Computer Platforms
2. Solutions Services
By Deployment Type
1. Cloud
2. On-Premise
By Industry Vertical
1. Banking Financial Services and Insurance (BFSI)
2. Retail and E-commerce
3. Telecom
4. Healthcare
5. Media and Entertainment
6. Travel and Hospitality
7. Others
See More On The Report At -
https://www.thebusinessresearchcompany.com/report/call-center-ai-global-market-report
The Report's Table Of Contents includes
1. Executive Summary
2. Call Center AI Market Characteristics
3. Call Center AI Market Trends and Strategies
4. Impact of Covid-19 on Call Center AI
5. Call Center AI Market Size and Growth
………
28. Key Mergers and Acquisitions in The Call Center AI Market
29. Call Center AI Market Future Outlook and Potential Analysis
30. Appendix
This report covers the trends and market dynamics of the call center AI market in major countries - Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, and USA. The report also includes consumer surveys and various future opportunities for the market.
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The Business Research Company (www.thebusinessresearchcompany.com) is a market intelligence firm that excels in company, market, and consumer research. It has published over 3000 industry reports, covering over 2500 market segments and 60 geographies. The reports draw on 150,000 datasets, extensive secondary research, and exclusive insights from interviews with industry leaders. The reports are updated with a detailed analysis of the impact of COVID-19 on various markets.
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