Press release
Healthcare CRM Market Research Report 2020: Predictive Business Strategy & Latest Trends
Emergen Research
The Healthcare CRM Market report presents comprehensive information covering insightful data for businesses and investors for the time period of 2020-2027. The report studies the historical data of the Healthcare CRM market and offers valuable information about the key segments and sub-segments, revenue generation, demand and supply scenario, trends, and other vital aspects. The report offers an accurate forecast estimation of the Healthcare CRM industry based on the recent technological and research advancements. It also offers valuable data to assist the investors in formulating strategic business investment plans and capitalize on the emerging growth prospects in the Healthcare CRM market.
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Some Key Highlights From the Report
In January 2020, Evariant, Inc. was acquired by Healthgrades Operating Company Inc. After the deal, Healthgrades would be delivering the most integrated end-to-end communication framework in the healthcare field, representing the ongoing emphasis of both the companies on collaborating with providers to accomplish expansion of high-value offerings, maximize patient lifespan, and enhance network usage and scheduling.
The software segment is anticipated to lead the market throughout the forecast period, due to benefits of healthcare CRM software such as enhanced customer engagement, communication and service efficiency, improved management of clinical records and information, and improved administrative activities and workflow.
The cloud-based segment is expected to retain its largest market share, expanding at a CAGR of 13.9% during the forecast period, due to easy implementation and better reliability, protection, and usability of cloud-based healthcare CRM. Besides, cloud-based healthcare CRM offers a cost-effective approach, which is anticipated to boost the segment further during the forecast period.
The operational CRM segment is expected to lead the market during the forecast period. Operational CRM contributes to facilities that helps companies to deliver a good customer experience. This functionality of CRM provides support for a wide variety of business functions, including operation, sales, and marketing.
The report highlights the current impact of COVID-19 on the Healthcare CRM market along with the latest economic scenario and changing dynamics of the market. It analyzes the impact of the pandemic on market growth and remuneration. The pandemic has changed the economic scenario of the world and has affected several sectors of the market. The report estimates the market for Healthcare CRM according to the impact of COVID-19.
Major Players/Manufacturers profiled in the report are:
Microsoft Corporation, Oracle Corporation, SugarCRM Inc., Infor, Inc., Healthgrades Operating Company Inc., SAP SE, Cerner Corporation, Amdocs Ltd., and Salesforce.com, Inc.
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Emergen Research has segmented the global healthcare CRM market on the basis of component, deployment, solution, application, end-use, and region.
Component Outlook (Revenue, USD Billion; 2017-2027)
Services
Software
Deployment Outlook (Revenue, USD Billion; 2017-2027)
Cloud-based
On-premises
Solution Outlook (Revenue, USD Billion; 2017-2027)
Analytical CRM
Operational CRM
Collaborative CRM
Application Outlook (Revenue, USD Billion; 2017-2027)
Patient Management
Report Module
Communication Module
Task Management
End-use Outlook (Revenue, USD Billion; 2017-2027)
Healthcare Payers
Healthcare Providers
Regional Analysis of the Healthcare CRM Market Includes:
North America (U.S., Canada)
Europe (U.K., Italy, Germany, France, Rest of EU)
Asia Pacific (India, Japan, China, South Korea, Australia, Rest of APAC)
Latin America (Chile, Brazil, Argentina, Rest of Latin America)
Middle East & Africa (Saudi Arabia, U.A.E., South Africa, Rest of MEA)
The report offers a complete understanding of the Healthcare CRM market in key regions with respect to regional production and consumption patterns, import/export, supply and demand dynamics, trends, growth prospects, and the presence of prominent players in each region. Each of the mentioned regions is analyzed based on the comprehensive market data obtained from the major countries of each region to impart a clear understanding of the market.
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The report offers insightful information about the market dynamics of the Healthcare CRM market. It offers SWOT analysis, PESTEL analysis, and Porter's Five Forces analysis to present a better understanding of the Healthcare CRM market, competitive landscape, factors affecting it, and to predict the growth of the industry. It also offers the impact of various market factors along with the effects of the regulatory framework on the growth of the Healthcare CRM market.
Key Coverage of the Healthcare CRM Market:
Insightful information regarding the global Healthcare CRM market
Identification of growth in various segments and sub-segments of the Healthcare CRM market
Strategic recommendations for investment opportunities
The report covers significant statistics related to the industry along with products, applications, price analysis, demand & supply, and production and consumptions rate
Emerging trends and current market segment analysis to help investors formulate new business strategies
Accelerates the decision-making process through the availability of the drivers and limitations
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