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Touchpoint automates Visitor Management at First American

10-01-2013 05:10 PM CET | IT, New Media & Software

Press release from: Cogent Innovations Pvt Ltd

“A business may draw visitors, but it is experience alone that can retain them” is a common adage in customer service. Yet, it is surprising how only a few businesses invest in making the first point of entry a delightful one for the customers.

First American - India office, did just that! Touchpoint Visitor Management Software replaces the existing procedure of maintaining Visitor register and printing visitor badges at the Company’s front office. This Visitor Management system does away with the cumbersome process of issuing Visitor badges. Instead self adhesive pre printed Visitor stickers with the photograph of the visitor is printed and issued. Not only is the process quick, but it also records the visitor’s complete details for future reference.

Touchpoint Visitor Management extends its features to other functions like Gate Pass management, Vehicle management, Employee Management, Materials Management and Courier Management.
First American is a member of the First American Financial Corporation. With locations in Bangalore, Hyderabad and Salem and an employee base of over 4000, First American (India) delivers quality software development, back-office processing operations to support a broad mix of services for First American's operations in the United States and its international offices in the United Kingdom and Canada.

Touchpoint is developed by Cogent Innovations Pvt Ltd, an IT & Telecom solutions company. Cogent prides itself on its product capability, customisation & excellent customer service. To know more about Cogent or Touchpoint Visitor Management software, please reach

Contact: Mr. Shan
Email: media@cogentmail.com
Web : http://www.usetouchpoint.com/, http://www.usetouchpoint.com.sg/, http://www.usetouchpoint.com.my/

Cogent Innovations Private Ltd. is a part of the Cogent Group whose strength lies in the ability to innovate and look at things differently for this often brings a change in perspective. Be it in mode of operation or presentation the Cogent team has succeeded in bringing out products that are different and yet better tailored to suit the user. A lot of effort has been put into making the presentation of the product just right, for often, the clarity and ease of presentation goes a long way in making a product more user-friendly.

Cogent Innovations Pvt Ltd.,
337 D, Deevan Sahib garden, TTK Road, Royapettah, Chennai - 600014

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