Global Robotic Process Automation in Information Technology Market to record enhanced Growth at 25.08%

According to the estimations put forth by Inkwood Research, the Global Robotic Process Automation in Information Technology Market is predicted to project a CAGR of 25.08% in terms of revenue during the forecasting years of 2021-2028.

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Robotic process automation (RPA) aids in regulating a range of repetitive tasks, improving overall business efficiency. Its implementation accelerates the target achievements and has benefited companies across the globe. Moreover, the RPA in information technology eases systems integration with improved services and fewer human errors.

Demand for Voice Recognition Applications Drives Market Growth
Several companies are incorporating RPA with cognitive technologies like machine learning and speech recognition for automating judgment-based tasks. Recent studies suggest that the demand for certified training in RPA is going to increase by 150%, given the lack of a specific skill set in the market. RPA software does repetitive and automatic tasks, which are rule-based processes. The interaction with applications similar to humans can enable software robots to open an email attachment, perform several tasks, record data, and complete e-forms, all tasks reserved for humans.
Moreover, voice recognition can be effective as a call center solution, always available at an affordable cost of a team of customer service representatives. It also transcribes thousands of phone calls between customers and agents for call patterns and issue identification. The increasing applications of voice recognition are evaluated to be beneficial for RPA growth in the IT industry.
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Back Office Data-Driven Process is the Dominating Technology
With robots replacing humans on a large scale, repetitive, rule-based, and routing work is estimated to be performed by robotic automation in less time and effort. Humans can now focus on higher-value activities that require empathy, communication, and judgment-based problem-solving aspects. Data validation and retrieval of specific information from a large data sample will be executed with greater swiftness and precision. The productivity rate is projected to double up to ten times.
RPA is considered to be a catalyst for business process transformation and innovation. It also enhances client productivity, adding value to their businesses. IT, a back-office function, is an ideal fit for RPA, since several processes are rules-based, easily tackled by a robotic workforce.

North America is the Major-Revenue Generating Region
The region has the presence of major market players, along with surging investment and expenditure in robotic process automation in information technology. This is attributed to the growing penetration of automation and process management solutions. Moreover, the SMEs are adopting RPA for human resource-related processes, finance, and procurement. Such factors are boosting the market growth in North America.
With AI becoming the norm and the growing market awareness, companies at a different level of AI solution providing are projected to enter the market for diversifying their business revenues. Some of the distinguished players in the market include, Be Informed BV, Tata Consultancy Services Limited (TCS), Pegasystems Inc, Appian Corporation, Blue Prism, etc.

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