Bringing Worlds Together: SAP ERP and hybris Online Shops

Highly integrated eCommerce systems from one source

• Merger of hybris and SAP creates new opportunities in eCommerce
• eCommerce, ERP, online shop integration: arvato Systems offers service from one source

(arvato Systems) Gütersloh, Germany // The acquisition of hybris by SAP brings new opportunities for users. In the future, innovative processes will be perfectly mapped beyond the system’s limits. arvato Systems, one of the leading IT and implementation experts for eCommerce and multichannel strategies, offers customers innovative market-driven eCommerce solutions and creates the foundation for successful multichannel retailing by seamlessly connecting SAP to the hybris online shop.

It is very important to perfectly align multichannel processes across all channels and systems in order to provide customers with a consistent retailing experience. As an eCommerce consulting company and systems integrator, arvato Systems has been a certified SAP and hybris partner for many years and knows both worlds inside out.

“In both national and international contexts, suppliers and customers have to be connected across all channels. Customers are therefore impressed by companies that manage to implement comprehensive processes in spite of this complexity and maintain a uniform picture of their customers’ interests and needs. The companies are rewarded by greater customer satisfaction and increasing sales in the long term. Which is why, as a hybris and SAP partner, we welcome the merger of the two companies,” explains Hubert Peter, eCommerce Sales Director at arvato Systems.

The market continuously demands new and innovative retail and market experiences in both the B2C and B2B sectors and across all sales channels. Companies constantly have to react to changing customer behavior, be it in the online, mobile, or over-the-counter business. This increases the demand for innovative, high-performance commerce solutions.

As a longstanding SAP Gold Partner and hybris Platinum Partner, arvato Systems not only relies on the quality and solutions supplied by market leaders with extensive industry experience, its customers also receive considerable added value: Having arvato Systems as their implementation partner provides them with the desired services from one source, which significantly increases the efficiency of project implementation.

“We combine the best of both worlds. Highly integrated company solutions based on SAP, which enable customer interactions to be managed across the entire process chain, are now combined with the modern, flexible platform from hybris. Optimal results are achieved when the online shop is seamlessly integrated into the SAP ERP system. A 360° view of all customers and comprehensive processes in both the B2C and B2B sectors improves customer service,” says Axel Sacher, Industry Manager for SAP Retail at arvato Systems.

arvato Systems offers predefined, high-performance connectors to ensure that the systems are optimally connected. The qualified expert team implements customized modifications and processes as part of integrated SAP and hybris projects on an international level, spanning all SAP and hybris components.

Numerous national and international brand manufacturers and retail companies from the B2B and B2C sectors already rely on the expertise of arvato Systems.

About arvato Systems
arvato Systems is a systems integrator with a solid reputation. We not only implement standard software, but also offer tailor-made, industry-specific and individually developed solutions. About 2,500 dedicated employees at 25 sites throughout the world are always there for their customers. As part of the arvato network, a leading global BPO provider belonging to Bertelsmann, we have the unique capability to create entire value chains and combine IT with other arvato services to deliver an integrated service offer from one source. The strength of arvato Systems lies in the intelligent combination of systems integration and planning, operation and support. Our customers appreciate the way we bring in-depth industry know-how, cross-platform expertise, a true partnership approach, and genuine entrepreneurial spirit to the table. Our solutions pave the way for your success.
www.arvato-systems.com

arvato Systems
An der Autobahn 200
D-33333 Gütersloh

Marcus Metzner
Head of Marketing Services & Communication
Phone: +49 5241 80-88242
Fax: +49 5241 80-9568
press@arvato-systems.com

This release was published on openPR.