Press release
Speech Analytics Market overview by recent opportunities, growth size, regional analysis and forecasts to 2031
Speech Analytics Market
Speech analytics is the process of analyzing recorded speech to extract information and insights. It can be used to understand customer sentiment, identify customer needs, and uncover trends and patterns.
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Key Trends
There are several key trends in speech analytics technology. One is the increasing accuracy of speech recognition. This is thanks to advances in artificial intelligence and machine learning. Another trend is the increasing use of speech analytics in customer service and sales. This is because businesses are realizing the benefits of using this technology to understand customer needs and improve customer satisfaction.
Key Drivers
Some of the key drivers of the speech analytics market are the increasing adoption of cloud-based solutions, the need for improved customer experience, and the need for cost-effective solutions.
The adoption of cloud-based solutions is increasing due to the flexibility and scalability they offer. Cloud-based solutions are also easier to deploy and manage than on-premise solutions.
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Market Segments
By Deployment
• On-Premise
• On-Demand
By Size of Organization
• Small and Medium Enterprises
• Large Enterprises
By End User
• BFSI
• Telecommunications
• Healthcare
• Retail
• Government
• Travel and Hospitality
• Others
Key Players
• NICE
• Micro Focus
• Verint
• Avaya
• OpenText
• Google
• Vonage
• Genesys
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About Global Insight Services:
Global Insight Services (GIS) is a leading multi-industry market research firm headquartered in Delaware, US. We are committed to providing our clients with highest quality data, analysis, and tools to meet all their market research needs. With GIS, you can be assured of the quality of the deliverables, robust & transparent research methodology, and superior service.
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