Press release
Customer Journey Analytics Market Analysis and Forecast to 2028: COVID-19 and Post-COVID Impact, Opportunities and Trends
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The report includes 10 key players in the Customer Journey Analytics market ecosystem that have been strategically profiled, along with the market ranking/share for major players. The key players profiled in the report are:
• Oracle (US)
• Adobe (US)
• Salesforce (US)
• NICE (US)
• SAP (Germany)
• Google (US)
• Microsoft (US)
• Genesys (US)
• Cisco (US)
• Teradata (US)
• Alterian (US)
• Pointillist (US)
• BryterCX (US)
• inQuba (South Africa)
• Kitewheel (US)
• Verint (US)
• Thunderhead (UK)
• Servion (India)
• CallMiner (US)
• NGDATA (Belgium)
The research team has conducted a study of the CUSTOMER JOURNEY ANALYTICS market. This study indicated an optimistic outlook for the future based on recent trends, hurdles, and opportunities. Based on our findings, our research team determined specific opportunities for growth for CUSTOMER JOURNEY ANALYTICS Market, including some key areas that we believe could help bolster this innovative project's performance in terms of financial results (which have thus far been quite positive). This report on the CUSTOMER JOURNEY ANALYTICS market shows the industry's historic development, including its evolution and latest developments. The report contains a comprehensive market stat of leading players in this industry. It also provides some important findings on this industry, like the consumption (sales), revenue, market share and growth rate analysis with respect to some major countries of this industry from 2020-2030.
Impact of COVID-19 & Post Covid Scenario
The COVID-19 pandemic has been hitting the market for several months and the repercussions have been felt across several countries and continents. There have been outbreaks of this virus that have amassed and bred among financial markets over a long period of time, disrupting trade and personal profit as well because they were frozen to avoid further spread. We at Evolve Business Intelligence have interviewed hundreds of people in similar geographical regions to help eliminate these risks.
In terms of COVID 19 impact, the Customer Journey Analytics market report also includes the following data points:
• Impact of COVID-19
• Government Aids and Policies for Industry Revival
• Companies Recent Developments to Tackle Negative Impact
• Opportunity Window & Post COVID Trend
For any customization, contact us through - https://report.evolvebi.com/index.php/sample/request?referer=OpenPR&reportCode=009193
Market Segment By Component with focus on market share, consumption trend, and growth rate of Customer Journey Analytics Market:
• Solutions
• Services
o Managed Services
o Professional Services
Support and Maintenance
Deployment and Integration
Consulting
Market Segment By organization size with focus on market share, consumption trend, and growth rate of Customer Journey Analytics Market:
• Large Enterprises
• Small and Medium-sized Enterprises (SMEs)
Market Segment By deployment mode with a focus on market share, consumption trend, and growth rate of Customer Journey Analytics Market:
• On-premises
• Cloud
Market Segment By data source with a focus on market share, consumption trend, and growth rate of Customer Journey Analytics Market:
• Web
• Social Media
• Mobile
• Store
• Call Center
• Other Data Sources (Advertising, Loyalty Programs, Surveys, and Promotional Events)
Market Segment By application with a focus on market share, consumption trend, and growth rate of Customer Journey Analytics Market:
• Customer Segmentation and Targeting
• Customer Experience Management
• Customer Behavioural Analysis
• Customer Churn and Retention Management
• Brand Management
• Campaign Management
• Product Management
• Other Applications (Compliance Management, Omnichannel Analysis and Customer Customer Lifetime Value Management)
Market Segment By vertical with a focus on market share, consumption trend, and growth rate of Customer Journey Analytics Market:
• BFSI
• Government
• Healthcare and Life Sciences
• Retail and eCommerce
• Manufacturing
• Transportation and Logistics
• Media and Entertainment
• Telecommunications and IT
• Travel and Hospitality
• Other Verticals (Energy and Utilities, and Education)
Global Customer Journey Analytics Geographic Coverage:
• North America
o US
o Canada
• Europe
o UK
o Germany
o France
o Italy
o Spain
o Rest of Europe
• Asia Pacific
o China
o Japan
o India
o South Korea
o Indonesia
o Malaysia
o Rest of Asia Pacific
• Latin America
o Mexico
o Brazil
o Argentina
o Rest of Latin America
• Middle East & Africa
o Saudi Arabia
o UAE
o Egypt
o South Africa
o Rest of MEA
For any customization, contact us through - https://report.evolvebi.com/index.php/sample/request?referer=OpenPR&reportCode=009193
Key Matrix
• Base Year: 2021
• Estimated Year: 2022
• CAGR: 2022 to 2030
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About EvolveBI
Evolve Business Intelligence is a market research, business intelligence, and advisory firm providing innovative solutions to challenging pain points of a business. Our market research reports include data useful to micro, small, medium, and large-scale enterprises. We provide solutions ranging from mere data collection to business advisory.
Evolve Business Intelligence is built on account of technology advancement providing highly accurate data through our in-house AI-modelled data analysis and forecast tool - EvolveBI. This tool tracks real-time data including, quarter performance, annual performance, and recent developments from fortune's global 2000 companies.
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