Unified Communication-as-a-Service (UCaaS) Market 2022 Major Factors That Can Increase the Worldwide Demand

Unified Communication-as-a-Service (UCaaS) Market has been thoroughly scrutinized and then carefully demarcated by geographic locations which are based on major economic regions and their topographical regions. Growing competition and the changing market dynamics have been highlighted. Aggressive market players are profiled with attributes of company overview, financial overview, business strategies, product portfolio, and recent developments. The Market share and Market size prominent players for 2022 to 2027 are profiled in this report.

Unified Communication-as-a-Service (UCaaS) Market is envisaged to record an expansion at the CAGR of 25.65% over the forecast period, 2022 - 2028

Competitive Landscape:

 Mitel Networks Corporation,  Ring Central Inc.,  8X8 Inc.,  Verizon Communications Inc.,  Vonage Holdings Inc.,  West Corporation,  Star2Star Communications LLC,  DXC technology,  Alcatel Lucent Enterprise International?,  IBM Corporation,  Cisco Systems Inc.?,  Dialpad, Inc.?,  Fuze, Inc.?,  Comcast Corporation( Blue Face Ltd.)? and Others

Industry News:

- December 2019: BridgeClimb, the operator of Sydney's iconic Harbour Bridge experience, selected RingCentral Australia Pty Ltd, a wholly-owned subsidiary of RingCentral, Inc., to enable multichannel communications and customer service. To replace its legacy on-premise infrastructure, BridgeClimb has deployed RingCentral Office and RingCentral Contact Centre solutions across its entire staff. 

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Scope of the Report

- The growing need for an easily maintained network systems that can enable effective communications across multiple end-user industries, including healthcare, retail, and manufacturing, among others, is evident, considering the old/obsolete contact centers. ?
- The advent of cost-effective cloud-based solutions has seen increased adoption from healthcare providers, who are often categorized to have minimum IT budgets. With the subscription-based United Communication services in place, the healthcare contact centers are establishing their PBX systems and seamlessly addressing multiple customer requests coming in from multiple sites. 

Key Market Trends

Manufacturing Sector is Expected to Register a Significant Growth

- The manufacturing sector is the backbone of the economy of every country across the world. Thus, observing efficient time to market, quality control, and avoiding downtime is of vital importance. Companies have realized that effective communication throughout the work floor of factories and industries is one of the ways to achieve these three goals. ?
- As a result, the manufacturing sector, which was previously limited by their traditional communication systems and legacy infrastructures, is now increasingly adopting UCaaS and is experiencing greater productivity gains as a result. The increasing deployment of cloud solutions, coupled with the rise in usage of VoIP and IP phones, has been a significant driver for the adoption of UCaaS in manufacturing environments.

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Europe is Expected to Occupy Significant Market Share

- There are approximately 319,000 retail businesses in the United Kingdom, with approximately 87% of UK consumers reported having made a purchase of at least one product online in 2018. UK retailers are looking to entice customers to interact with them in-store so that they keep coming back. To do this, they need to provide a convenient and frictionless in-store experience, with the added advantage of knowledgeable sales staff that can explain product offerings and the number-one preference of in-store shoppers, ahead of ambiance, which is propelling the adoption of UCaaS.?
- The country has witnessed a potential growth in the retail industry, with major players, like 8x8, a US-based company, which is one of the largest UCaaS providers comprising more than 1 million users, expanded significantly in the European market, after it made two acquisitions of UK-headquartered enterprises.

Highlights about Unified Communication-as-a-Service (UCaaS) Market report coverage:

- A complete background analysis, which includes an assessment of the Global Unified Communication-as-a-Service (UCaaS) Market.

- Important changes in Unified Communication-as-a-Service (UCaaS) Market dynamics

- Unified Communication-as-a-Service (UCaaS) Market segmentation up to the second & third level regional bifurcation

- Historical, current, and projected size of the Unified Communication-as-a-Service (UCaaS) Market with respect to both value (Revenue) and volume (Production & Consumption)

- Reporting and evaluation of recent Unified Communication-as-a-Service (UCaaS) Market industry developments

- Unified Communication-as-a-Service (UCaaS) Market shares and strategies of key players

- Emerging niche Unified Communication-as-a-Service (UCaaS) Market segments and regional markets

- An objective assessment of the trajectory of the Unified Communication-as-a-Service (UCaaS) Market .

- Recommendations to companies for strengthening their foothold in the Unified Communication-as-a-Service (UCaaS) Market .

The research includes historic data from 2016 to 2022 and forecasts until 2027 which makes the reports an invaluable resource for industry executives, marketing, sales and product managers, consultants, analysts, and other people looking for key industry data in readily accessible documents with clearly presented tables and graphs.

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