Protech Solution's THRIVE HUB (Good Grid) Program Recognized As A Finalist In Social Care Referrals Technology Challenge

Protech Solutions, a nationwide systems integrator for health and human services agencies, is proud to announce that its Thrive Hub platform developed for SC Thrive, has been recognized as one of four finalists in the Administration for Community Living's (ACL) Social Care Referrals Challenge. This prestigious competition awards excellence in innovative, technology solutions for Social Care Referrals. For SCThrive, its social service resources are delivered online to South Carolinians through ThriveHub, which the name under which Good Grid is implemented in South Carolina.

The ACL's Social Care Referrals Competition was launched in March of 2020 with a mission to develop technology solutions that facilitate connections between community-based organizations and health care entities. The solutions are required to emphasize support for the social care and holistic healthcare needs of older adults and people with disabilities. The ACL awards based on the development, optimization, compatibility, and scalability of the technology solutions produced by the different organizations participating.


SCThrive received this finalist recognition due to its successful completion of the initial two phases in the Challenge. During these phases, Protech and SC Thrive presented their technology solution concept and design proposal Thrive Hub South Carolina Referral System. Focusing on a secure direct messaging solution for outgoing referrals from healthcare providers, the solution was designed to be integrated into healthcare provider's already established technology systems. The integrations foster an easy, but complete, exchange of information about patients, their social care referrals, and outcomes between providers and stakeholders. Protech and SC Thrive also completed a collaborative governance model as part of phase two. The model outlined the roles of confirmed collaborators from the government, community and private sectors. Simultaneously, the roles and responsibilities of collaborators, data agreements, and end user workflows were defined.

During phase two of the competition Protech and SC Thrive also expanded on their proposal with a demonstration exhibiting system interaction for food services providers. The Thrive Hub system defined how stakeholders will interact with the system and other systems while providing a detailed summary of requirements to meet the standards determined by government and organization regulations.

"We are excited for the opportunity to continue aligning our technology with the Social Care Referrals Challenge, which is a critical piece of the journey to provide integrated, comprehensive services to those in need," said Nisha Garimalla, Director at Good Grid. "We are happy to be at the forefront along with the other awardees and the greater healthcare and nonprofit communities co-creating the future of how healthcare and social care will intersect."

Since 2014, SC Thrive has helped nearly 350,000 South Carolinians with quality of life resources. The seamless integration of technology in their efforts enables healthcare providers and community stakeholders to continue using their current systems while building new, more efficient data sharing and communication methods on an individual, organizational, and regional scale.

The third phase of the competition will address the implementation and testing of the proposed solutions. During the Bonus phase of the competition, Protech and SC Thrive will address two objectives. Those objectives include mapping taxonomies and directory federation development. Final submissions will focus on "the design, concept, and strategy for scaling the proposed direct messaging system for national use."

"Tech is easy, but building coalitions is hard," said Katie Morgan, Senior VP, Business Development, Protech Solutions. "We want everyone to have access to the services they need to thrive and be successful. This new implementation designed for the ACL challenge allows us to play an active role in reducing food insecurity in communities across the United States. We are very excited to take on phase three, and showcase the best of Protech and Good Grid."

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Laurie Rudd

About GOOD GRID.
A centralized platform for searching, requesting and delivering social services. A toolkit to better provide integrated, cohesive case management for community partners. www.goodgrid.com

This release was published on openPR.