Press release
Customer Relationship Management Market 2022 Value with Status and Analysis - SAP AG, Salesforce.com, Inc., Oracle (Netsuite Inc.) Corporation, Adobe Systems Inc., Microsoft Corporation
The Customer Relationship Management Market report is a compilation of first-hand information, qualitative and quantitative assessment by industry analysts, inputs from industry experts and industry participants across the value chain. The report provides in-depth analysis of parent market trends, macro-economic indicators and governing factors along with market attractiveness as per segments. The report also maps the qualitative impact of various market factors on market segments and geographies.The customer relationship management market is expected to register a CAGR of 14.9% during the forecast period 2021-2026.
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Top Leading Companies of Customer Relationship Management Market are SAP AG, Salesforce.com, Inc., Oracle (Netsuite Inc.) Corporation, Adobe Systems Inc., Microsoft Corporation, Infor, Inc., The Sage Group Plc, IBM Corporation, SYNNEX Corporation and others.
Industry News and Updates
July 2019 - Nimble, a launch partner in the Microsoft Commercial Marketplace has launched a Smart CRM for Office 365 as a team relationship manager at Microsoft's Commercial Marketplace.
- April 2019 - Microsoft is collaborating with Adobe for all in one lead generation software. Adobe's marketing software will be used to find potential customers for business goods on LinkedIn and Microsoft's sales software would be used to close the deal.
- April 2019 - Infor, industry-specific cloud applications provider, introduced Infor CloudSuite CRM, a cloud-based application as a part of its Infor Customer Experience suite of solutions.
Key Market Trends
Asia-Pacific to Witness a Significant Growth Rate During the Forecast Period
- The concept of CRM has evolved to a large extent in the region, especially in Indian context. A couple of decades before it was predominantly used by the large enterprises and was also limited to the basic functionality, generally customer database only. the digital transformation initiatives undertaken by the government has led to generation of increased amount of data available across all industry sectors.
- In BFSI sector, the field is vast and diverse from private weather bureaus to food app payment gateways, telecom bill payments and even social media records. The region witnesses a growth in this sector mainly from China and India.
- Currently, China's banking institutions held about USD 39.6 trillion in onshore assets at the end of February, recording 7.1% growth year on year, according to the China Banking and Insurance Regulatory Commission.
- With the India's GDP at 6.9% the country is expanding its economy multifold and with increased participation among startups venturing into SaaS, the country is expected to be a hub for software products. For instance, in CRM field, Freshworks, and Zoho are emerging start-ups in the country.
Regional Outlook of Customer Relationship Management Market report includes the following geographic areas such as: North America, Europe, China, Japan, Southeast Asia, India and ROW.
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What Are The Market Factors That Are Explained In The Report?
Key Strategic Developments: The study also includes the key strategic developments of the market, comprising R&D, new product launch, M&A, agreements, collaborations, partnerships, joint ventures, and regional growth of the leading competitors operating in the market on a global and regional scale.
Analytical Tools: The Customer Relationship Management Market Report includes the accurately studied and assessed data of the key industry players and their scope in the market by means of a number of analytical tools. The analytical tools such as Porter’s five forces analysis, SWOT analysis, feasibility study, and investment return analysis have been used to analyze the growth of the key players operating in the market.
Key Market Features: The report evaluated key market features, including revenue, price, capacity, capacity utilization rate, gross, production, production rate, consumption, import/export, supply/demand, cost, market share, CAGR, and gross margin. In addition, the study offers a comprehensive study of the key market dynamics and their latest trends, along with pertinent market segments and sub-segments.
Customization of the Report: This report can be customized as per your needs for additional data up to 3 companies or countries or 40 analyst hours.
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MarketInsightsReports provides syndicated market research on industry verticals including Healthcare, Information and Communication Technology (ICT), Technology and Media, Chemicals, Materials, Energy, Heavy Industry, etc. MarketInsightsReports provides global and regional market intelligence coverage, a 360-degree market view which includes statistical forecasts, competitive landscape, detailed segmentation, key trends, and strategic recommendations.
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