Global Chatbot Market: Emerging Trends, Major Key Players Acuvate and Aivo

According to the report, The global Chatbot market size is expected to reach $16.05 Billion by 2028 growing at the CAGR of 22.73% from 2021 to 2028. The rising trend of chatbots can be attributed to their ability to facilitate communication between consumers and businesses. As organizations strive to connect with their audiences in a meaningful and authentic way, chatbots prove to be a vital asset for meeting consumer demands in the digital economy. As the adoption of chatbots continues to increase and market players begin to focus on scaling their business operations, pervasive issues will emerge in the Chatbot ecosystem.

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The latest research report published by Evolve Business Intelligence examines the impacts of numerous market aspects on the global CHATBOT industry including a look at the current market size and forecasts for key segments and regions, the driving forces behind the market, the probable effects from key trends, how all these will affect the business plan, SWOT analysis of critical sectors for each of the key competitors, customers and more! Providing valuable data about conglomerations that are most likely going to have an impact on this industry is essential to any company who plans to properly invest for next 5 years. These findings supplement our initial quantitative study in order to facilitate any new investments or planning traits against threats in existing sectors through a strategic business plan.

Impact of COVID-19

The on-going COVID-19 pandemic has had a significant impact on the industry. Several financial impacts and disruptions have been felt over a long period of time. Our research has interviewed numerous delegates from this industry, across geographical markets to collect information that is helpful for addressing potential challenges the COVID-19 pandemic may cause going forward.
In terms of COVID 19 impact, the Chatbot market report also includes the following data points:
• Impact of COVID-19
• Government Aids and Policies for Industry Revival
• Companies Recent Developments to Tackle Negative Impact
• Opportunity Window & Post COVID Trend

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Key Players
Some of the major Chatbot players holding highest market share include Acuvate, Aivo, Artificial Solutions and Botsify Inc.. These players use new product development as a key strategy to gain significant market share to compete with market leaders.

The key players profiled in the report are:
● Acuvate
● Aivo
● Artificial Solutions
● Botsify Inc.
● Creative Virtual Ltd.
● eGain Corporation
● IBM Corporation
● Inbenta Technologies Inc.
● Next IT Corp.
● Nuance Communications, Inc.

Segmental Analysis

Market Segment By Type with focus on market share, consumption trend, and growth rate of CHATBOT Market:
o Rule-Based
o AI-Based

Market Segment By Application with focus on market share, consumption trend, and growth rate of CHATBOT Market:
o Customer Service
o Customer Engagement & Retention

Market Segment By Business function with a focus on market share, consumption trend, and growth rate of CHATBOT Market:
o ITSM
o Finance

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Global Chatbot Geographic Coverage:
• North America
o US
o Canada

• Europe
o UK
o Germany
o France
o Italy
o Spain
o Rest of Europe

• Asia Pacific
o China
o Japan
o India
o South Korea
o Indonesia
o Malaysia
o Rest of Asia Pacific

• Latin America
o Mexico
o Brazil
o Argentina
o Rest of Latin America

• Middle East & Africa
o Saudi Arabia
o UAE
o Egypt
o South Africa
o Rest of MEA

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