Conversational AI Platforms Market Is Booming Worldwide by 2027 | Acobot, ExecVision, FunnelDash, Gong.io, Activechat, LivePerson, Marchex

The Conversational AI Platforms Market report is a compilation of first-hand information, qualitative and quantitative assessment by industry analysts, inputs from industry experts and industry participants across the value chain. The report provides an in-depth analysis of parent market trends, macro-economic indicators and governing factors along with market attractiveness as per segments. The report also maps the qualitative impact of various market factors on market segments and geographies. As per our analysis, this industry will recover post-COVID, and this market will flourish during the forecast period.

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“Conversational AI Platforms Market market size to grow from USD 6.8 billion in 2021 to USD 18.4 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 21.8% during the forecast period”

Top leading Companies Profiled in Conversational AI Platforms Market Report are Acobot, ExecVision, FunnelDash, Gong.io, Activechat, LivePerson, Marchex, LiveChat, Brazen, Continually, SmatSocial, Kommunicate, Solvemate, Hellomybot, Bold360, Chatfuel, Conversica, Smith.ai, Locobuzz Solutions, Recast.AI, Dialogflow, ApexChat, BotXO, SoundHound, OneReach.ai, Synthetix

Latest Update and Developments

September 27, 2021 Kore.ai Launches SmartAssist, the World’s First AI-Native End-to-End Contact Center as-a-Service Solution- Kore.ai, a top conversational AI software company, today announced the launch of SmartAssist, the world’s first AI-native end-to-end Contact Center as-a-Service [CCaaS] solution. The solution comes integrated with the Agent Assist virtual assistant to help live agents understand past history/context, as well as an intuitive desktop console that enables agents to easily manage conversations.

TD Announces Conversational AI Platform Agreement with Kasisto- TORONTO – October 4, 2017 – TD Bank Group (TD) has announced an agreement with leading conversational AI platform provider Kasisto to integrate the company’s KAI Banking platform into TD’s top-ranked mobile app. The platform will give authenticated customers instant support and access to real-time spending insights through an experience that is as natural as texting with a friend.

Market Overview

Increasing demand for AI-powered customer support services is expected to increase the growth of the conversational AI market. Enterprises' attention has turned away from offering customer care via emails or messages and toward AI-powered chatbots that help them improve customer experience and engagement. NLP technology is used by AI-powered chatbots to conduct human-like interactions and provide real-time assistance to clients. AI-enabled chatbots and virtual agents can also be used to automate repetitive and manual activities including order placement, balance inquiries, general queries, technical assistance, and other customer services. 

The growing use of AI and NLP technologies has enabled companies to build intelligent agents and add services as well as perform tasks integrated with other multiple platforms. There is further scope for the integration of new capabilities, such as gesture recognition in conversational AI offerings.

Market Research Study Focus on these Types:

Cloud-Based

On-Premise

Market Research Study Focus on these Applications:

Large Enterprises(1000+ Users)

Medium-Sized Enterprise(499-1000 Users)

Small Enterprises(1-499 Users)

Regional Analysis:

Asia-Pacific (China, India, Japan, South Korea, Australia, Indonesia, Malaysia, and Others), North America (United States, Canada, and Mexico), Central & South America (Brazil, and Rest of South America), Europe (Germany, France, UK, Italy, Russia, and Rest of Europe), Middle East & Africa (GCC Countries, Turkey, Egypt, South Africa and Other)

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Key Takeaways from Conversational AI Platforms Report

─Evaluate market potential through analyzing growth rates (CAGR %), Volume (Units) and Value ($M) data given at country level – for product types, end use applications and by different industry verticals

─Understand the different dynamics influencing the Conversational AI Platforms market – key driving factors, challenges and hidden opportunities.

─Get in-depth insights on your competitor performance – Conversational AI Platforms market shares, strategies, financial benchmarking, product benchmarking, SWOT and more

─Analyze the sales and distribution channels across key geographies to improve top-line revenues.

─Understand the industry supply chain with a deep dive on the value augmentation at each step, in order to optimize value and bring efficiencies in your processes.

─Get a quick outlook on the market entropy – M&A’s, deals, partnerships, product launches of all key players for the past 4 years.

─Evaluate the supply-demand gaps, import-export statistics and regulatory landscape for more than top 20 countries globally for the Conversational AI Platforms

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In conclusion, the Conversational AI Platforms market report presents the descriptive analysis of the parent market supported elite players, present, past and artistic movement information which is able to function as a profitable guide for all the Conversational AI Platforms Industry business competitors. Our expert research analyst’s team has been trained to provide in-depth market research reports from every individual sector which will be helpful to understand the industry data in the most precise way.

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