Big on Social + Customer Experience: Telligent Hosts 2012 User Group Conference in Heart of Downtown Dallas

(DALLAS, TX) September 10, 2012 — Telligent, a leader in social software for the enterprise, is just one week away from its annual user group conference, The Big Social. The conference is designed for Telligent customers, prospects, partners, friends and general industry experts who want to learn how social community software can benefit their company and help them achieve key business objectives.

Over the course of three days, hundreds of Telligent customers will come together to share, engage and network with one another on the incredible value of a great customer experience through the use of social communities. Iconic brands including Investec, Dell, Rackspace, American Marketing Association, Oxfam and Susan G. Komen will share how they use community to transform business as part of the customer speaker lineup.

Date: September 17- 19, 2012

Location: W Dallas Hotel – Victory Park

Agenda: View a full agenda for The Big Social http://telligent.com/bigsocial/p/agenda.aspx

With more than 30 guest speakers, 24 breakout sessions, four training workshops and keynotes from social business leaders, executives from a variety of industries can expect to come away with big ideas and insight on how to improve their social business strategies.

“At Telligent, our focus has always been on the customer experience, which is the reason we host a special conference every year devoted to bringing individuals together for the ultimate social networking mixer designed to educate and inspire,” said Megan Yunker, Telligent Vice President of Marketing. “We understand that it can be daunting for business executives to stay on top of the latest and greatest ways to leverage social initiatives to improve their business, which is why we created an agenda for this year’s conference that incorporates industry leaders, hands-on workshops and insightful content that will demonstrate how businesses can leverage social tools to meet their strategic goals.”

Featured Keynotes:

• Roger Staubach: Dallas Cowboys football hall-of-famer and Jones Lang LaSalle executive chairman will kick off the conference keynotes.

• Lanham Napier: CEO of cloud computing giant Rackspace will share how his company uses a Fanatical Support® philosophy of superior service to be the number one specialist in hosting and cloud computing.

• Patrick Brandt and Rob Howard: Brandt, Telligent’s CEO, and Howard, Telligent’s CTO and founder, will deliver keynotes on the state of the industry, key social business trends and new product updates for Telligent’s flagship applications, Telligent Community and Telligent Enterprise.

General Workshops and Sessions:

The Big Social features workshops focused on development training, administrative training, strategy and best practices for upgrading a community. The conference also features sessions that are split into four tracks, two business and two technical, targeted to the roles and skill levels of attendees.

Telligent customers understand the benefits of social community and will be sharing their own personal experience on how to achieve business objectives with online communities during the sessions. Both business and technical tracks feature sessions that are co-presented by Telligent customers; examples of session topics include:

• Investec will share how their vision for an enhanced global intranet facilitates greater collaboration and efficiency, while capitalizing on existing investments in infrastructure.
• Dell’s Chief Blogger will discuss best practices for content and delivery and what it means when a company’s chief blogger becomes the new face of corporate communication.
• Rackspace and HealthStream will provide insight on how to leverage community for customer support, education, sales, marketing and innovation.

For attendees, the social media lounge will serve as a place at the conference where they can connect and engage with social media channels and one another. For Telligent customers, partners and friends who cannot attend The Big Social, Telligent will be sharing conference updates on Twitter, using the hashtag #TheBigSocial, and on its Facebook page.

To learn more about The Big Social, visit http://telligent.com/bigsocial/.

About Telligent

Telligent powers online communities and enterprise social networks that are essential to business. Global brands including Cadbury, Dell, Investec, Microsoft, Oxfam, Rackspace, Sitecore and Susan G. Komen for the Cure trust Telligent to transform their business with social. Telligent software helps companies empower their customers, employees and partners with social collaboration tools that drive real business value: higher sales, lower costs and bigger ideas. Our commitment to customer excellence is matched only by our dedication to community service, a people-first philosophy that defines our brand promise. For more information, visit Telligent.com or connect with us on Twitter and Facebook.

Telligent Media Contacts
US
Tiffany Henry
thenry@telligent.com
+1 (214) 420 1350

UK
Elena Savvides
esavvides@telligent.com
+44 (0) 203 178 3012

This release was published on openPR.