Press release
Unified Communication (UC) & Business Headsets Market is Projected to Reach USD 4.6 billion by 2025 | at a CAGR of 10.5% | Audio-Technica, Plantronics, HP, Bose, Microsoft
The sales of UC & Business headsets on ecommerce (online purchases) have been increasing significantly, especially by the individual professionals or companies with a few employees. Several companies have been focusing on developing new tools, such as web/social media listening, online communities, selfie videos to get consumer insights and create awareness about benefits of UC headsets and their latest technologies and features.
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Global Unified Communication and Business Headset Market: Manufacturers Segment Analysis (Company and Product introduction, Unified Communication and Business Headset Sales Volume, Revenue, Price and Gross Margin):
Audio-Technica
Plantronics
HP
Bose
Microsoft
Dell
Logitech
Koss
Sennheiser
Integration of artificial intelligence in business communication applications like unified communications is expected to enhance online meetings, mail handling, messages, voice, calls and office applications. UC headsets are expected to revolutionize the UC industry to keep up with growing demands of remote and in-office workers. Using advanced active noise cancelling technology, voice commands, personal voice-based assistants and superior audio in latest headsets enhance the communications by blocking out ambient office noise and eliminating any distractions.
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North America captured the largest market share in 2020
The market for UC & Business headsets has been growing considerably over the years. The US is the most dominant market in terms of revenue share and is expected to continue to be the major market over the forecast period due to the steady demand for high-quality headsets and increased open office workforce. The rising adoption of unified communication across business sectors in the Asia-Pacific region and shift in focus of the UC headset players towards Asia-Pacific is expected to account fast growth rate of the UC & Business headsets market in Asia-Pacific (China, Japan, South Korea, India, Philippines, and others) during the forecast period.
Wireless Segment captured the largest market share in 2020
However, the production of wireless UC & Business headsets is expected to exceed wired headsets in 2019. In 2019, high number of wireless UC & Business headsets are expected to be manufactured compared to wired UC & Business headsets, attributed to the increased demand for wireless headsets due to the ease of use and comfort with all the features of wired headsets in terms of performance.
Global Unified Communication and Business Headset Market: Type Segment Analysis (Consumption Volume, Average Price, Revenue, Market Share and Trend 2015-2026):
Bluetooth
NFC
Wi-Fi
Others
Global Unified Communication and Business Headset Market: Application Segment Analysis (Consumption Volume and Market Share 2015-2026; Downstream Customers and Market Analysis)
Contact Center
Business Enterprise
Others
Commercial application captured the largest market share in 2020
Commercial sector accounted for the largest market for UC & Business headsets in 2018 with a share of 65.60%, led by the increasing demand from call centers and business offices across the globe. However, the demand from residential sector is expected to increase at a CAGR of 16.62% during the forecast period due to the increased demand for high quality headsets from open office and home working professionals.
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The market for Unified Communication (UC) & Business Headsets is intensely competitive and dominated by a few vendors, namely Plantronics, Jabra and Sennheiser accounting for about 93% of the global market in 2018. The vendors in the UC & Business headsets market compete based on product portfolio, product differentiation, and the pricing of products.
The rise in technological innovations in designing the products for better quality audio and ease of use is expected to continue to intensify the level of competition among the companies to expand their product portfolios by incorporating innovative features into their products. In 2018, Plantronics announced new Savi 8200 Series of wireless headsets that reduce costly distractions and noise for employees to be more productive. These include Active Noise Cancellation (ANC) and a new close conversation-limiting feature. Jabra launched the Evolve 65t true wireless earbuds specially designed for the mobile professionals. Sennheiser launched a new MB 360 UC Bluetooth headset with Active Noise Cancellation (ANC) which is designed for modern professionals for both calls and music.
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