Hosted PBX Market Competitive Dynamics & Global Outlook 2027 | Cisco Systems, Inc., Comcast Corporation, Datavo

It has been estimated that the global hosted PBX market would record a remuneration of USD 11 billion over the span of 2021 to 2027.

Ever since COVID-19 pandemic left small as well as large scale businesses with no options other than turning to virtual spaces for almost all the operations, the demand for virtual telephone systems has dramatically upscaled. This has undeniably supported the cohesive development of overall hosted private branch exchange (PBX) market.

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Top Key Players Are : 3CX, 8x8, Inc., AT&T, Inc., Avaya, Inc. BT Group, BullsEye Telecom, CenturyLink, Inc., Cisco Systems, Inc., Comcast Corporation, Datavo, Megapath (Fusion Connect, Inc.), Mitel Networks Corporation, NEC Corporation, NexGen Technology Group, NovoLink Communications, Inc., OneConnect Services, Inc., Ozonetel, Plantronics, Inc., RingCentral, Inc., and TPx Communications, Inc.

Based on the component bifurcation, security service segment across hosted PBX market is projected to witness an appreciable CAGR of 9% through 2027 considering the increased application of hosted PBX across several industry verticals primarily due to the integration and scalable advantages associated with these systems. As these systems are based on internet, they raise security concerns for enterprises which instigates the adoption of security services for protecting hosted PBX systems. Therefore, various companies are tapping security service providers for ensuring optimum security across infrastructure.

In terms of organization, large enterprises are showing burgeoning demand for hosted PBX solutions. In wake of the current COVID-19 pandemic situation, various enterprises are deploying effective communication systems to establish effective collaboration with company workforce. As a result, these enterprises are adopting hosted PBX systems in order to enhance remote communications such as email delivery, video conferencing, voicemail, etc.

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Based on industry vertical, healthcare segment is expected to register substantial gains over the upcoming years owing to increased adoption of hosted PBX solutions across healthcare enterprises. This can be attributed to advanced functionalities such as redundant communication connections, HIPPA compliance for call records, etc. Besides, hosted PBX helps healthcare enterprises to establish secured connections to diverse locations and sites by using MPLS. In addition, it reduces maintenance and communication costs, allowing resilient infrastructure across hospital settings.

Regionally, hosted PBX market across Europe is expected to grow significantly over the ensuing years owing to increasing inclination towards digitization among large number of public and private enterprises along with expanding wireless communication infrastructure in the region. According to the report, Europe hosted PBX industry is estimated to secure a market share of more than 20% by 2027.

Table Of Content:

Chapter 5 Hosted PBX Market, By Component
5.1 Key trends, by component
5.2 Solution
5.2.1 Market estimates and forecast, 2016 – 2027
5.3 Service
5.3.1 Market estimates and forecast, 2016 – 2027
5.3.2 Network service
5.3.2.1 Market estimates and forecast, 2016 – 2027
5.3.3 Security service
5.3.3.1 Market estimates and forecast, 2016 – 2027
5.3.4 Managed service
5.3.4.1 Market estimates and forecast, 2016 – 2027
Chapter 6 Hosted PBX Market, By Organization Size
6.1 Key trends, by organization size
6.2 Large enterprises
6.2.1 Market estimates and forecast, 2016 – 2027
6.3 SMEs
6.3.1 Market estimates and forecast, 2016 – 2027
Chapter 7 Hosted PBX Market, By Industry Vertical
7.1 Key trends, by industry vertical
7.2 BFSI
7.2.1 Market estimates and forecast, 2016 – 2027
7.3 Healthcare
7.3.1 Market estimates and forecast, 2016 – 2027
7.4 Government
7.4.1 Market estimates and forecast, 2016 – 2027
7.5 Retail
7.5.1 Market estimates and forecast, 2016 – 2027
7.6 Manufacturing
7.6.1 Market estimates and forecast, 2016 – 2027
7.7 Others
7.7.1 Market estimates and forecast, 2016 – 2027

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Arun Hegde
Corporate Sales, USA
Global Market Insights, Inc.
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