Speech Analytics Market Size & Growth Analysis Report, 2021-2027

The value of the Speech Analytics market was USD 1,649.34 million in 2020 and is expected to reach USD 5460.66 million by 2026 and grow at a CAGR of 22% over the forecast period (2021-2027). Voice analytics solutions can turn call recordings into actionable data, then transform the data into valuable insights that are effective across the enterprise. These solutions are used to handle a wide range of customer interactions. Companies around the world have integrated voice analytics through a combination of internally recorded data, social media, and external syndicated data, primarily to create state-of-the-art solutions, better understanding customer requirements and reducing churn.

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Speech Analytics Market Segments:

By Component

• Solutions
• Services

By Application

• Customer Experience Management
• Call Monitoring
• Agent Performance Monitoring
• Sales and Marketing Management
• Competitive Intelligence
• Risk and Compliance Management
• Others (Business Process Management, and Predictive Analysis)

By Deployment Mode

• Cloud
• On-premises

By Organization Size

• SMEs
• Large Enterprises

By Vertical

• BFSI
• Retail and eCommerce
• IT and Telecom
• Energy and Utilities
• Travel and Hospitality
• Government
• Healthcare and Life Sciences
• Media and Entertainment
• Others (Education, Transportation and Logistics, and Manufacturing)

Key Players

• Verint Systems
• NICE
• Avaya
• Micro Focus
• Genesys Technologies
• SESTEK
• CallMiner
• Sound Intelligence
• Clarabridge
• Voci Technologies
• Zoom International

Reasons to Buying From us –

• We cover more than 15 major industries, further segmented into more than 90 sectors.
• More than 120 countries are for analysis.
• Over 100+ paid data sources mined for investigation.
• Our expert research analysts answer all your questions before and after purchasing your report.

Recent Developments

o Market Overview and growth analysis
o Import and Export Overview
o Volume Analysis
o Current Market Trends and Future Outlook
o Market Opportunistic and Attractive Investment Segment

Geographic Coverage

o North America Market Size and/or Volume
o Latin America Market Size and/or Volume
o Europe Market Size and/or Volume
o Asia-Pacific Market Size and/or Volume
o Rest of the world Market Size and/or Volume

Key Questions Answered by Speech Analytics Market Report

• What was the Speech Analytics Market in 2020 and 2021; what are the estimated growth trends and market forecast (2021-2027).
• What will be the CAGR of Speech Analytics Market during the forecast period (2021-2027)?
• Which segments (product type/applications/end-user) were most attractive for investments in 2018? How are these segments are expected to grow during the forecast period (2021-2027)?
• Which manufacturer/vendor/players in the Speech Analytics Market was the market leader in 2018?
• Overview on the existing product portfolio, products in the pipeline, and strategic initiatives taken by key vendors in the market.

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Orion Market Reports (OMR) endeavors to provide exclusive blend of qualitative and quantitative market research reports to clients across the globe. Our organization helps both multinational and domestic enterprises to bolster their business by providing in-depth market insights and most reliable future market trends. Our reports address all the major aspects of the markets providing insights and market outlook to global clients.

This release was published on openPR.