AMW expands service network to 1,500 touch points

May 28, 2012

Mumbai: India’s third largest heavy commercial vehicle manufacturer Asia MotorWorks (AMW) has expanded its service network to 1,500 touch points across the country. With this vast network AMW is able to offer its customers one service point for every 50kms of national highway. This reflects a strong commitment to customers through increased service and parts coverage across the country.

This will enable customers to increase the productivity of their trucks and reduce turnaround times. The assurance of quick and ready service on all national highways is the one of the many actions that AMW has taken to strengthen its after-market network and offer support to the increasing population of its vehicles on road.

The service outlets offer a range of services that will ensure the vehicle gets back on road quickly and continues its journey, without delay. These outlets will complement AMW’s Authorized Service Centres, which are strategically positioned, to handle major repairs and breakdowns.

AMW is planning to further increase its service network in the future to ensure even better coverage for customers. Aside from vehicle repair and service work these outlets also sell spare parts, which add to customer convenience and enhance vehicle up-time, thereby boosting profitability.

The company has seen its sales and market share grow during the past year. For the year ended March 2012, AMW’s sales were up by over 50% to 10,000 units, while it also emerged as the second largest player in the Tipper segment of the commercial vehicle market with a 25% share.

AMW Profile

Asia MotorWorks (AMW) is India’s third largest manufacturer of heavy commercial vehicles and has achieved a unique position in India’s transportation sector through innovative engineering and customer orientation.

Rolling out its trucks in 2008, AMW has increased its presence in a competitive market place through its products and wide service network. AMW is an intrinsic part of India’s largest infrastructure and construction projects including the Golden Quadrilateral.

AMW is also the fastest growing truck brand in India with an annual volume growth of over 100% for the last three years. In addition AMW has a dominant presence in the fast growing Tipper segment. Its vehicles are the preferred choice in the mining, construction and infrastructure sectors, where they operate under very arduous road and load conditions.

The company has a widespread and growing dealer and service network across India with 123 dealerships and over 1,500 touch points. This network includes sales and service centres, authorized service outlets, mobile vans, workshops and a 24*7 helpline called ‘AMW Seva’ which ensures a rapid response to customer needs.

Wide product range

AMW offers trucks ranging from 16 to 49 tons and has pioneered several segments in the Indian CV market. The AMW 49 ton model created the segment and was India’s largest tractor trailer at launch. In addition, AMW also created the construction and mining segments in the Indian CV market with its range of tippers.

AMW won the prestigious ‘CV Maker of the Year 2012’ award from Apollo-CV Magazine. It also claimed the ‘Truck of the Year’ award from NDTV in January 2008 and the coveted ‘CV Innovation of the Year 2009-10’ award for its 3123 model. AMW CV Applications was given the ‘Truck Application Builder of the Year- 2010’ award for its Tranztar brand of fully built vehicles.

State of the art plant at Bhuj

AMW’s fully integrated manufacturing facility in Bhuj, Gujarat, has a planned capacity of 50,000 commercial vehicles per annum. It currently employs about 1,200 people and uses state of the art production processes to build world class trucks for the Indian market.

For additional information or clarifications please refer to our website www.amwasia.com or contact-

Nipun Kaushal
Vice President- Branding and PR
Mobile- 9819730365
Email- nipun.kaushal@amwasia.com

Darius Lam
Senior Manager- Corporate Communication and PR
Mobile- 9820071451
Email- darius.lam@amwasia.com

Asia MotorWorks (AMW) one of the largest heavy commercial manufacturers has expanded its service network of 1,500 points across the globe. Their mutual intention is to help out their customers by establishing their service station in every 50 km along the national highway, thus enabling their customers hassle free transportation across their journey.

Asia MotorWorks Ltd.,
7th Floor, Tower 1,
Equinox Business Park,
(Peninsula Techno Park),
Off Bandra - Kurla Complex,
L.B.S. Marg, Mumbai - 400 070

This release was published on openPR.