Voice and Speech Analytics Market Expected To Reach USD 4860.96 Million By 2028 And Grow At A CAGR of 17.14% Over The Forecast Period (2021-2028) | Verint Systems, NICE, Avaya, ThoughtSpot, Uniphore

Global Voice and Speech Analytics Market By Component (Solution, Services), Application (Sentiment Analysis, Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Risk and Compliance Management, Others), Deployment Model (On-Premises, Cloud), Organisation Size (Small and Medium-Sized Enterprises, Large Enterprises), Industry Vertical (Banking, Financial Services, and Insurance, Telecommunications and IT, Retail and Ecommerce, Healthcare and Life Sciences, Media and Entertainment, Government and Defence, Energy and Utilities, Travel and Hospitality, Others), Industry Trends and Forecast to 2028

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Increasing demand of monitor along with growing improvement in agent performance, surging risk and fraud detection, rising need to extract insights through customer interaction, adoption of emotion analysis, expansion of e-commerce platforms and provision of customer satisfaction are some of the factors that will accelerate the growth of the voice and speech analytics market in the forecast period of 2020-2028. On the other hand, positive impact created by artificial intelligence will further create new opportunities for the growth of voice and speech analytics market in the above mentioned forecast period.

Voice and speech analytics market competitive landscape provides details by competitor. Details included are company overview, company financials, revenue generated, market potential, investment in research and development, new market initiatives, regional presence, company strengths and weaknesses, product launch, product width and breadth, application dominance. The above data points provided are only related to the companies’ focus related to voice and speech analytics market.

The Key Manufacturers covered in this Report:- Verint Systems, NICE, Avaya, ThoughtSpot, Uniphore, Calabrio, Talkdesk, RankMiner, VoiceBase, Beyond Verbal.

By the Product Type, the market is primarily segmented into:

Cloud
On-Premises

By Applications, the market is segmented into:

Sentiment Analysis
Sales & Marketing
Risk & Fraud Detection
Call Monitoring
Others

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Key Topics Covered:

Executive Summary

⤍ Voice and Speech Analytics Market Landscape

• Market ecosystem
• Market characteristics
• Value chain analysis
• Voice and Speech Analytics Market Sizing

⤍ Market Definition

• Market segment analysis
• Market size 2021
• Market outlook: Forecast for 2021 – 2028
• Five Forces Analysis

⤍ Five Forces Summary

• Bargaining power of buyers
• Bargaining power of suppliers
• Threat of new entrants
• Threat of substitutes
• Threat of rivalry
• Market condition
• Voice and Speech Analytics Market Segmentation by Product

⤍ Market Segments

• Comparison by Product
• Voice and Speech Analytics – Market size and forecast 2021 – 2028
• Market opportunity by Product

The Voice And Speech Analytics Market report highlights product development and growth strategies such as merger and acquisition adopted by market players along with SWOT Analysis, PEST and Porter’s Five Forces analyses of the Voice And Speech Analytics Market, which highlight the strengths, weaknesses, opportunities, and commination of key companies. Moreover, the report offers two distinct market forecasts, one from the perspective of the producer and another from that of the consumer.

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