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Advantech Offers 5 Year Warranty for Industrial Communication Product Line

05-10-2012 05:57 PM CET | Industry, Real Estate & Construction

Press release from: Advantech Europe

5 Years Warranty with Advantech's Industrial Communication Product Line

5 Years Warranty with Advantech's Industrial Communication Product Line

Advantech expands warranty coverage to 5 years for Industrial Communication product lines, effective 1st May, 2012. Industrial Communication product lines include: Industrial Ethernet Switches, Wireless AP/CPE, Media Converters, Serial Device Servers, Cellular IP Gateways, Modbus Gateways, and Serial Communication Cards.

The new 5 year warranty affects all Industrial Communication products for shipments after May 1st from “Advantech worldwide”. Products shipped before 1st May, 2012 are NOT retroactively covered by the new extended 5 year warranty.

Duration and commencement of warranty period.
The warranty period shall commence on the invoice/shipment date. For industrial communication product lines the standard warranty period is five years parts and labor.

Frequently Asked Questions:
Q1: Which products does this apply to?
A1: Industrial Communication product lines: Industrial Ethernet Switches and Media Converters (EKI-2000/4000/6000/7000 series), Wireless AP/CPE (EKI-6300 series), Serial Device Servers and Modbus Gateways (EKI-1000 series), Cellular IP Gateways (EKI-1300 series), and Serial Communication Cards (PCI-1600 series).

Q2: When does the new 5 year warranty start?
A2: The new policy of 5 year warranty is effective for shipments after May 1st from Advantech worldwide.

Q3: Is it applied retroactively?
A3: No. Products shipped before 1st May, 2012 are NOT retroactively covered.

Q4: Does this 5 year warranty cover existing orders?
A4: The warranty valid period is based on the product shipping date. If the shipping date is after 1st May, the 5 year warranty policy is applicable.

About Advantech, Industrial Automation Group
Founded in 1983, the Industrial Automation Group has grown into a global business organization with more than 30 branch offices in 17 countries, and a worldwide partner network comprised of leading Automation corporations. As a pioneer in Open eAutomation technology, the Industrial Automation Group is proud of its efforts as global stewards; providing vertical-focused products, solutions and value-added services. (www.advantech.eu/eautomation).

About Advantech
Founded in 1983, Advantech is a leader in providing trusted, innovative products, services, and solutions. Advantech offers comprehensive system integration, hardware, software, customer-centric design services, embedded systems, automation products, and global logistics support. We cooperate closely with our partners to help provide complete solutions for a wide array of applications across a diverse range of industries. Our mission is to enable an intelligent planet with Automation and Embedded Computing products and solutions that empower the development of smarter working and living. With Advantech, there is no limit to the applications and innovations our products make possible. (Corporate Website: www.advantech.eu).

Advantech Europe
Ekkersrijt 5708
Science Park Eindhoven
5692 ER Son
The Netherlands

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