This Start-up Is Turning Smartphones Into a Call Center

Kolkata based startup, Avifa infotech has developed a software that can turn your phone into a call center. The application is named Godial, as it doubles up as an autodialer. The users do not need to pay for any kind of VOIP charges. The software is aimed to cater to the individuals and organizations that require calling in bulk every day.

Kolkata, India – Stockbrokers, real estate agents, and hiring departments, are some of the many who need to make 100-150 calls every day. Such a task is not only arduous but goes on to waste a lot of time. For such people, Avifa Infotech Pvt Ltd brings GoDial, an autodialer app that can function as a call center right on the phone in just about 2 minutes. The founder, Avijit Sarkar, being a tech developer, designed a calling software when he had to dial 100s of numbers in a day for his restaurant business, this mobile CRM, autodialer app was named GoDial.

Founded in Kolkata, India by an entrepreneur, innovator, and tech enthusiast, Avijit Sarkar, GoDial has grown massively since its inception. The app has scaled to offer a personal version to over 20,000 users and an enterprise version to about 200 patrons. Avijit has always been an innovator since his first year in college, having founded multiple tech ventures.

Besides GoDial, he is also the founder of Avifa Infotech Pvt Ltd, which started as a BPO and now transforms ideas into realities.

The high acceptability for the app lies in its utility, design, power, and great customer support. The app can be set up in about 2 minutes, the user first needs to sign up for the account, then create a team and add contacts and lists, then finally after downloading the Team app, the user can start calling. A quick hassle-free process to handle a task of such complexity.

GoDial comes with rich USPs, which makes it a one of a kind app for people working from homes, during the pandemic of COVID-19. GoDial features a built-in CRM system, which can help manage the customers’ data and provide valuable insights from that data. Moreover, with the dashboard, users can take a look at useful analytics. Template messaging allows users to send multiple messages. Users can also send messages after calls without having to save the numbers. Moreover, users can also redial the contacts which were busy or unreachable before.

Find out more at https://www.youtube.com/watch?v=kgZVt_13xEk&feature=youtu.be

Website: https://godial.cc

GoDial.
70, Manik Bandyopadhyay Sarani, Ashok Nagar, Netaji Nagar, Kolkata, India.
Contact Person Name: Avijit Sarkar
Company: Avifa Infotech Pvt Ltd (Legal company of GoDial)
Email: avijit@avijitsarkar.com
Phone: +91 7044406666
Address: Kolkata, West Bengal, India

Godial is a software that enables you to make more than 150 calls with just a command. The hassle of typing numbers for every call is a thing of the past. Godial has successfully automated the entire process, which not only saves time but improves productivity. And the dexterity of the application does not end here. It has the capability of storing feedbacks, generating a list based on those feedbacks for following up later. It also possesses an in-built CRM, which does everything a CRM department does from a simple smartphone, saving on manpower and infrastructure required for the department. With the feature of bulk messaging, it takes care of your messaging needs too.
How does it work?
Godial is the most user-friendly software out there. It just takes 4 simple steps from your side, before the software starts assisting you in your work.
Step 1-
Signup, download the application, punch in your details, and create a Godial account.
Step 2-
Add your team, fill in their names, and contact details, and let Godial do the rest. It will welcome your team and make them comfortable with its finesse.
Step 3-
Import all the spreadsheets containing the numbers you have to dial, and your important contacts. Godial will automatically prepare a list and with your permission start dialing the numbers one after another.
Step 4-
Download the team application and command Godial to get started.
USP
1. Turns any phone into a call center like autodialer and CRM.
2. No hardware, No setup cost, No VOIP, No call charges, simply start off using your phones. Instant setup and do it yourself platform for any business that makes phone calls.
3. Send messages or WhatsApp after every call, make voice notes, set callback reminders.
4. Perfect for work from home, a central dashboard to see the team progress, manage contacts, team, and reports.
About
Like all great discoveries and inventions, Godial’s development was the result of a problem faced by its founder Avijit Sarkar. Back in 2019, he hit a roadblock in his professional career and was in need to get new customers for his other brainchild Regular.li. He prepared a spreadsheet and started dialing the numbers one by one. It took only 5 calls for him to realize the need for an autodialer and the next moment he was onto creating one.
A month later Godial was born. And in a matter of a few days of its introduction, without any marketing, it started growing organically. Today it has over 20,000 personal users and over 200 users of the enterprise version of the application.

This release was published on openPR.