Great Software Laboratory Selected For Membership In Avaya DevConnect Program

Great Software Laboratory joins network of companies transforming the customer experience with solutions that leverage Avaya’s OneCloud™ UCaaS and CCaaS capabilities

Pune – 8th September 2020 — Great Software Laboratory (GS Lab) today announced it has been selected by Avaya, a global leader in solutions that enhance and simplify communications and collaboration, for membership as a Technology Partner in the Avaya DevConnect program. Avaya delivers open, converged and innovative solutions for contact centers and unified communications that create intelligent communications experiences for customers and employees.

GS Lab helps customers with implementation, system integration and custom development on Avaya platforms. GS Lab has a large team of engineers with expertise in more than 35 Avaya products and 30 allied technologies. As a DevConnect Technology Partner, GS Lab expects to deliver innovative business solutions and platform customizations tailored to the unique needs of Avaya’s customers.

“GS Lab has years of experience building communications solutions,” said Yogesh Deshpande, Vice President and General Manager – Connected Experience, GS Lab. “As custom solutions have become more context driven and intelligent, strong communications products have become the foundation for development. Membership in the DevConnect program gives us a set of robust technology products and platforms that we can use to solve complex real-world problems.”

“With its expertise in developing and implementing custom Avaya solutions for Avaya platforms, GS Lab is helping our customers get the most out of their Avaya solutions,” said Eric Rossman, vice president, Partners, Developers and Alliances, Avaya. “We’re delighted to welcome GS Lab as a member of our developer community.”

The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party solutions that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of capabilities – spanning collaboration, management, analytics, reporting and communications-enabled business process applications – helping joint customers extend the value of their collaboration and contact center investments and accelerate the speed at which their organization delivers true value to the bottom line.

The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers, a subset of which have been selected by Avaya DevConnect for enhanced level membership. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, mobile and emergency notification services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.

Through the DevConnect program, Avaya provides companies with a wide range of technical education, access, and support for many Avaya platforms and interfaces, often at no cost to registered members. Technology Partners receive additional benefits in terms of in-depth, joint compliance testing activities and co-marketing support, based on their alignment with Avaya strategy and value offered to Avaya customers. DevConnect Technology Partners, like GS Lab, must meet rigorous criteria for customer satisfaction, product support, business operations, marketing, and sales.

Membership information and a listing of solutions developed and tested under the DevConnect program are available at http://www.avaya.com/devconnect.

Amar Arma Genesis, Baner Road, Pune, India.

Press contact - Kushal Panchbhai
email: kushal.panchbhai@gslab.com

About Avaya

Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE:AVYA). For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. For more information, please visit http://www.avaya.com/.

About Great Software Laboratory

Great Software Laboratory (GS Lab) has been the technology partner of choice to 100+ organizations across North America, Europe and Asia-Pacific for over 17 years. Leveraging our expertise in 130+ tools & technologies, we have created 300+ ‘first-of-its-kind’ solutions to real-world problems. Our ‘Beyond code’ philosophy ensures that we not only push boundaries of existing technologies but also try out newer problem-solving approaches to keep our customers one step ahead of their competitors. Our global team of 1200+ employees is adept at creating ‘real value’ at each stage of the customer growth journey, right from proof-of-concepts to completely scaled up products. For more information about our solutions & offerings, please visit https://www.gslab.com

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This release was published on openPR.