V-Media Solutions Announces Closure
After 18 years in the industry, V-Media Solutions, a leading customer service, and marketing provider, is officially announcing its closing.
Owner J.R. Johnson embarked into the world of customer service after a 28 career with Nortel. With business operations changing, he saw a gap in the market for providers of outsourced, US-based customer service. J.R. started with a small yet mighty group of three experienced customer service specialists and expanded as the years passed and company growth skyrocketed. V-Media’s specialty was employing a small staff of the most talented service providers, who were experts in both Customer Service and Marketing. V-Media Solutions staff often took 100 calls a day separately, in addition to addressing social media help requests and marketing.V-Media Solutions was one of the first companies to begin almost a fully remote operation.
With retirement nearing as the COVID crisis hit, Mr. Johnson had a tough call to make. He temporarily suspended V-Media operations in February and chose to close.
Mr. Johnson would like to thank his clients for entrusting their customer service needs to V-Media, and most importantly, his devoted and talented staff.
Mr. Johnson plans to move to Boca Raton, Florida to enjoy his retirement in a warmer climate.
198 Tremont Street
V-Media Solutions was a full-service provider of outsourced customer service and online marketing.
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