Knowlarity Won the Crozdesk VoIP Software 2020 Award

July 24, 2020/PRNews/ - Knowlarity being one of Asia's leading cloud telephony solution providers has enabled organizations to be flexible and mobile with cloud-based smart solutions to offer streamline customer experience through a single dashboard.

Knowlarity has been presented with the prestigious award by Crozdesk under Top 20 Global Software Products for usage in 2020. Crozdesk has its own ranking algorithm metrics to determine the best product of the year for customer usage.

Crozdesk is a platform for discovering advanced business software helping buyers and software providers to make the right choice that suits their requirements of business.

Crozdesk criteria includes popularity of the product in the market, the extraordinary features of the product as compared to its competitors followed by customer satisfaction (success stories of consumers). The main points of consideration covers user review & satisfaction, Buzz (popularity) score of the product, with a wide range of other factors like functionality, market share, traction metrics and social presence of the company. Qualifying these metrics Knowalrity has proven to be the best software product in 2020.

Knowlarity has proved its excellence in offering customer friendly software though a simplified communication platform based on cloud with simple CRM integration. The cloud telephony software enables every business to enhance their customer experience by powering their employees to connect with the customers from anywhere (any location & time zone). The whole process takes place at the hosted service provider’s cloud platform. This ensures the mobility of the workforce that can work from any time and any location without being interrupted in serving their customers. The advantage of Knowlatity's software helps to curate an extensive flow of automated business communication for enhanced customer experience.

Hence, as per the industry trends, Knowlarity has been able to keep up with changing customer expectations in upgrading the existing software for its clients convenience through customized and DIY smart solutions. Knowlarity’s software ensures additional benefits that serve the purpose of extensive call reports via analytics dashboard, call recording for training purposes and call quality, calls that can be placed from any location and much more.

AWFIS, Ambience Mall, 7th Floor, Gate No.-4,

Ambience Island, NH8, Gurugram,

Haryana, 122002

Knowlarity enables automated communication by allowing operators to work online via Cloud. It allows businesses to work on an effective communication network via cloud solutions such as Click to call, number masking, multi-level IVR system, Toll free no, progressive dialer and more. Knowlarity has the ability to empower your teams with virtual working solutions to ensure business operations shouldn’t get affected by enabling working from anywhere. For more information, please visit at https://www.knowlarity.com/.

This release was published on openPR.