Press release
Speech Analytics Software Market Analysis by Recent Trends and Developments 2020-2026 : Google, VoiceBase, NICE, Rocket Science Group, Verint, CloudTalk
Speech Analytics Software
Speech analytics refers to the process of evaluating recorded customer calls to collect information. This is done to improve communication and future interaction with the customers. Call recordings helps an enterprise to gain rare insights about customer satisfaction, competitive intelligence, service issues, agent performance, and campaign effectiveness. Speech analytic solutions provide advanced functionalities and valuable intellects from customer calls. This information is used to discover information related to the strategy, operational issues, and contact center agent performance of the company. Speech analytics software can give a company significant competitive advantage. It helps to gain valuable information about the product and processes of a company. This helps companies to improve deliverables and gain customer satisfaction. It enables companies to reduce their operating expenses and save money.
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Top companies operating in the Global Speech Analytics Software market profiled in the report are:
Google, VoiceBase, NICE, Rocket Science Group, Verint, CloudTalk, Tethr, Calabrio, CallMiner, Vonage, NewVoiceMedia, OnviSource, Castel Communications, CallTrackingMetrics, 3CLogic, ExecVision, Cogitocorp, Talkdesk
The speech analytics market was valued at USD 1.34 billion in 2019 and is expected to reach a value of USD 4.38 billion by 2025 at a CAGR of 21.6%, over the forecast period (2020 - 2025).
Global Speech Analytics Software Market Split by Product Type and Applications:
Market Segment by Type, covers:
Customer Experience Management
Call Monitoring
Agent Performance Monitoring
Sales Performance Management
Competitive Intelligence
Risk and Compliance Management
Others
Market Segment by Applications, covers:
On-premise
Cloud-based
Global Industry News :
Google News Initiative Launches Slate Of Analytics Tools[June 24, 2020]
The Google News Initiative is building on its News Consumer Insights (NCI) and Realtime Content Insights (RCI) offering with a new suite of analytics tools aimed to help news organizations maximize the impact of available data.
Launched today, the GNI’s new tools and updates include News tagging Guide (NTG), NCI 2.0 (NCI) and RCI 2.0.
“With these free tools, we’ve been focused on simplifying the data available to news publishers. While many partners have seen positive results (like Lee Enterprises, which grew their digital subscriptions business by three times), we knew we could do more to evolve our framework,” Amy Adams Harding, director of analytics and revenue optimization, news and publishing.
Regional Analysis For Speech Analytics Software Market:
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
South America (Brazil, Argentina, Colombia etc.)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
Influence of the Speech Analytics Software Market Report:
-Comprehensive assessment of all opportunities and risk in the Speech Analytics Software market.
-Speech Analytics Software market recent innovations and major events.
-Detailed study of business strategies for growth of the Speech Analytics Software market-leading players.
-Conclusive study about the growth plot of Speech Analytics Software market for forthcoming years.
-In-depth understanding of Speech Analytics Software market-particular drivers, constraints and major micro markets.
-Favourable impression inside vital technological and market latest trends striking the Speech Analytics Software market.
Browse Full Report at:
https://www.marketinsightsreports.com/reports/06042066804/global-speech-analytics-software-market-report-2020-by-key-players-types-applications-countries-market-size-forecast-to-2026-based-on-2020-covid-19-worldwide-spread?source=MW&Mode=88
What are the market factors that are explained in the report?
Executive Summary: It includes key trends of the global Speech Analytics Software market related to products, applications, and other crucial factors. It also provides analysis of the competitive landscape and CAGR and market size of the global Speech Analytics Software market based on production and revenue.
Production and Consumption by Region: It covers all regional markets focused in the research study. It discusses about prices and key players besides production and consumption in each regional market.
Key Players: Here, the report throws light on financial ratios, pricing structure, production cost, gross profit, sales volume, revenue, and gross margin of leading and prominent companies competing in the global Speech Analytics Software market.
Market Segments: This part of the report discusses about product type and application segments of the global Speech Analytics Software market based on market share, CAGR, market size, and various other factors.
Research Methodology: This section discusses about the research methodology and approach Speech Analytics Software used to prepare the report. It covers data triangulation, market breakdown, market size estimation, and research design and/or programs.
Note-All the reports that we list have been tracking the impact of COVID-19 the market. Both upstream and downstream of the entire supplychain has been accounted for while doing this. Also, where possible, we will provide an additional COVID-19 update supplement/report to the report in Q3, please check for with the sales team.
Contact Us:
Irfan Tamboli (Head of Sales) - Market Insights Reports
Phone: + 1704 266 3234 | +91-750-707-8687
sales@marketinsightsreports.com | irfan@marketinsightsreports.com
ABOUT US:
MarketInsightsReports provides syndicated market research on industry verticals including Healthcare, Information and Communication Technology (ICT), Technology and Media, Chemicals, Materials, Energy, Heavy Industry, etc. MarketInsightsReports provides global and regional market intelligence coverage, a 360-degree market view which includes statistical forecasts, competitive landscape, detailed segmentation, key trends, and strategic recommendations
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