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euroscript becomes ITyX’s new integration partner

01-26-2012 05:06 AM CET | IT, New Media & Software

Press release from: euroscript International S.A.

Bertrange | 24 January 2012 – euroscript has decided to team up with ITyX to offer its customers truly intelligent software technologies.

euroscript, the leading provider in global content lifecycle management solutions, and ITyX have signed an agreement allowing euroscript to offer its customers ITyX innovative solutions.
Based on the analysis and utilization of human behavior, ITyX technologies automatically adapt to integrate the usage being made of them, so as to perfectly fit and support any type of organization’s process.
Marc Haarmeier, Managing Director at euroscript Systems, rejoices at the news: “Thanks to this partnership, we will be able to provide true business intelligence to our customers, which can only translate into significant competitive edge. With the explosion of Big Data generated by the extensive use of social media and mobile devices of all kinds, content management needs more than ever to be supported by innovative and scalable technologies that can turn this fast-circulating, ever-changing and ever-growing amount of information into actionable industry insight.”

“Today, the challenge for organizations is to identify which technology would suit their environment the best”, says Süleyman Arayan, founder of the ITyX Group. “We decided to embark onto this partnership with euroscript as they have an impressive track-record in all types of industry sectors and have clearly identified what will be the next issues organizations will have to cope with in terms of enterprise content management. There is no doubt that their service offerings coupled with our software technologies will be truly beneficial to our customers”.

About ITyX

ITyX was founded in 1996 by graduates of the Computer Linguistic Faculty at the University of Koblenz. The result of various research projects are the base of the methods and applications for the contact center software modules MEDIATRIX. ITyX specializes in the analysis of unstructured documents. ITyX systems/solutions operate with auto-adaptive techniques, which are based on methods of linguistic and AI (Artificial Intelligence).
They are used by large service organizations such as Air Berlin, Bosch, Infineon Technologies, Simyo, Samsung, HUK Coburg, IKEA and UniCredit Direct Services to support the automation of digital customer contact via email, web, letter and fax. The ITyX Group today employs 76 members of staff, is owner led and one of the technology drivers in the digital service solution sector. www.ityx.de

About euroscript International

euroscript International is a leading provider in global content lifecycle management solutions. The euroscript International divisions deliver comprehensive solutions that help customers design, build and run content management operations of all sizes. Thanks to its employees’ expertise in the fields of consulting, system integration, language services as well as content and document management, euroscript International is able to help businesses worldwide to manage content more efficiently.

With a market presence in over 17 countries, euroscript International serves customers in a variety of business sectors including the public sector, aerospace, defence and transport, manufacturing, life sciences, financial services and energy and environment.

PRESS CONTACT:

ITyX Solutions AG
Elke Kürbisch | Phone: +49 2203.89987-18 | Email: kuerbisch@ityx.de
Stollwerckstraße 17-19 | D-51149 Köln| Germany

euroscript International S.A.
Isabelle Pericarpin | Phone: + 352 314 411 446 | Email: isabelle.pericarpin@euroscript.com
euroscript International S.A. | 55, rue de Luxembourg | L-8077 Bertrange

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