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GDT recognized by Cisco for customer satisfaction excellence

01-26-2012 02:40 AM CET | Media & Telecommunications

Press release from: GDT

General DataTech, lp (GDT) has received Cisco’s Customer Satisfaction Excellence Gold Star for delivering outstanding customer service.

GDT is an award-winning Cisco Gold Value Added Reseller providing core routing and switching, unified communications, security, wireless, data center and storage solutions to clients nationwide.

”GDT strives to make the Cisco experience even better,” said Brent Beasley, Director of Sales at GDT. “The Customer Satisfaction Excellence Gold Star is evidence that our efforts are paying off. Achieving this designation validates our commitment to our customers and to our ongoing status as a Cisco Gold Partner.”

Customer service is a cornerstone of the Cisco Resale Channel Program. Cisco measures the customer satisfaction levels achieved by its Gold, Silver and Premier Certified Partners based on regional targets, providing a weighted average of a partner’s pre- and post-sales support over a 12-month period. Partners that receive the Customer Satisfaction Excellence Gold Star meet or exceed the regional goals.

Founded in 1996, GDT is the 25th largest Cisco reseller in the world. GDT has built a solid reputation as the go-to-provider of large, complex, and strategic technology engagements. Our experienced, Cisco Certified, engineering staff and Professional Services team have real world experience, certifications, and the partnerships to deliver solutions that are truly best in class.

999 Metro Media Place
Dallas, TX 75247

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