openPR Logo
Press release

MOHR Retail to Donate Virtual Instructor-Led Training and Microlearning to Retailers This Summer

06-24-2020 09:51 AM CET | Business, Economy, Finances, Banking & Insurance

Press release from: MOHR Retail

MOHR Retail is offering free virtual training in retail store leadership, multiunit management, and selling/service skills

MOHR Retail is offering free virtual training in retail store leadership, multiunit management, and selling/service skills

The COVID-19 pandemic has devastated retail businesses and, as a result, their training budgets. But as stores reopen, the leadership and other interpersonal skills that once were essential are now critical. Resetting expectations, overseeing compliance on health and safety, and coaching in real-time to adjust service levels are just a few of the situations that associates and managers will need to be able to address confidently.

The urgency to address these core skill needs, combined with budgetary, time, and travel constraints, has created a unique challenge for retailers, and it’s one that MOHR Retail realized it’s uniquely equipped to address.

“MOHR Retail has been providing retailers this type of training for over four decades,” notes Michael Patrick, MOHR Retail’s CEO. “Especially now, we want to help the industry that we know better than any other training and consulting company. That’s why we are using the summer months of July, August, and September to donate virtual instructor-led training sessions and online microlearning to active clients.”

All of the content related to the Retail Store Leadership and Retail Multiunit Management programs has been converted into virtual instructor-led training. Facilitated by MOHR Retail’s expert instructors via the Zoom platform, these virtual sessions provide critical skills in an interactive, highly engaging way, using the same research-backed, retail-tested concepts and learning approaches applied in the onsite classroom workshops. The training modules in the Retail Sales Training program, which are customized based on the retailer’s specific scenarios and requirements, can also be modified to include new COVID-19 selling and service skills.

“One of the many things we’ve learned from our bi-monthly Retail Service Leadership Exchange Forum and surveys over the past few months is that remote learning is no longer the barrier it was once perceived to be,” says MOHR Retail President Mary Beth Garcia. “We also learned that strong leadership and customer service are more important than ever, so we’re delighted we can give back with training that’s targeting these vital retail business drivers in an easily accessible way.”

For optimum learning, retention, and efficiency, the facilitated workshops are delivered in three-hour sessions over the course of two to three weeks. These sessions are complemented by online prework, the online DiSC® Profile survey, electronic support/reference materials, and post-workshop microlearning for 90 days via a mobile-based app with gamification and a competitive leaderboard to maximize on-the-job application.

“We are all making progress, and with time and continued effort we will begin to get back to the new normal in an industry we all love and support,” says Patrick.

To learn more about this offer or any of MOHR Retail’s virtual training and consulting services for retailers, contact the team at 201-444-4100 or info@mohrretail.com.

MOHR Retail, 38 Oak Street, Suite 1, Ridgewood, NJ 07450
Press contact:
Mary Beth Garcia, President
mbgarcia@mohrretail.com
201-444-4100

For more than 30 years, MOHR Retail has developed the critical people-to-people skills needed to create results in the retail industry. Through innovative classroom and online learning methods, as well as ongoing national retail research projects, the company continues to stay on top of the trends in order to fuel the success of specialty stores, chain stores, outlets, catalogue retailers, department stores, and more. The company provides retail-ready and customized training and consulting solutions for retail multiunit managers, store leaders, support center leaders, buyers and merchant teams, sales associates, and senior leaders. Based in Ridgewood, New Jersey, with offices in Miami, MOHR Retail works with retailers across the country, including Benjamin Moore, Hudson Group, Michaels, LVM, The TJX Companies, and others. Learn more at MOHRRetail.com.

This release was published on openPR.

Permanent link to this press release:

Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release MOHR Retail to Donate Virtual Instructor-Led Training and Microlearning to Retailers This Summer here

News-ID: 2079331 • Views: 370

More Releases for Retail’s

Tellermate Launches Touchscreen Cash Counter at NRF Retail’s Big Show 2018
ATLANTA – Jan. 15, 2018: Tellermate, a global cash management solutions provider, today announced the launch of its new touchscreen cash counter during the National Retail Foundation (NRF) Retail’s Big Show 2018. Attendees of the conference in New York City, which takes place through Jan. 16, will be the first to witness live demos of the much-anticipated touchscreen version of Tellermate’s popular T-ix cash counters – the Tellermate Touch. These demos
Retail Sales of Clothing, Footwear, Accessories and Luxury Goods Specialists in …
Summary Verdict Retail’s, “Retail Sales of Clothing, Footwear, Accessories and Luxury Goods Specialists in South America: Market Size, Growth and Forecast to 2020” provides detailed historic and forecast statistics on retails sales from 2010 to 2020 taking place at “Clothing, Footwear, Accessories and Luxury Goods Specialists” for each category at country and segment level. The segment level analytics are provided for the following product categories: (where applicable) Apparel, accessories, luggage and leather
Global Retail Sales of Drug Stores and Health and Beauty Stores: Market Size, Gr …
Summary Verdict Retail’s, “Global Retail Sales of Drug Stores and Health and Beauty Stores: Market Size, Growth and Forecast to 2020” provides detailed historic and forecast statistics on retails sales from 2010 to 2020 taking place at “Drug Stores and Health and Beauty Stores” for each category at country and segment level. The segment level analytics are provided for the following product categories: (where applicable) Apparel, accessories, luggage and leather goods Books, news
Global Retail Sales of Online Retailers: Market Size, Growth and Forecast to 202 …
Summary Verdict Retail’s, “Global Retail Sales of Online Retailers: Market Size, Growth and Forecast to 2020” provides detailed historic and forecast statistics on retails sales from 2010 to 2020 taking place at “Online Retailers” for each category at country and segment level. The segment level analytics are provided for the following product categories: (where applicable) Apparel, accessories, luggage and leather goods Books, news and stationery Electrical and electronics Food and grocery Furniture and floor coverings Health and
Retail Sales by Vending Machines in South America: Market Size, Growth and Forec …
Summary Verdict Retail’s, “Retail Sales by Vending Machines in South America: Market Size, Growth and Forecast to 2020” provides detailed historic and forecast statistics on retails sales from 2010 to 2020 taking place at “Vending Machines” for each category at country and segment level. The segment level analytics are provided for the following product categories: (where applicable) Apparel, accessories, luggage and leather goods Books, news and stationery Electrical and electronics Food and grocery Furniture and floor
Retail Sales of Electrical and Electronics Specialists in Middle East and North …
Summary Verdict Retail’s, “Retail Sales of Electrical and Electronics Specialists in Middle East and North Africa: Market Size, Growth and Forecast to 2020” provides detailed historic and forecast statistics on retails sales from 2010 to 2020 taking place at “Electrical and Electronics Specialists” for each category at country and segment level. The segment level analytics are provided for the following product categories: (where applicable) Apparel, accessories, luggage and leather goods Books, news and