OSS/BSS Market Insights 2020 Emerging Trends || Leading Players IBM, Cisco, Infosys, Netcracker Technology, Nokia, Oracle, Redknee, Subex, Accenture, Amdocs, BMC Software, CA Technologies
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The OSS/BSS market is predicted to record tremendous growth over the forthcoming years owing to the increasing, ongoing transformation of traditional OSS (Operational Support Systems) as well as BSS (Business Support Systems) by network operators to provide better service to the telecom sector. Network operators are being impelled to bring forth this transformation in an effort to reach higher delivery standards and reduce the OPEX (operational expenditure).
Owing to the introduction of next-gen technologies, a number of communication service providers are increasingly adopting integrated OSS/BSS platforms that are capable of proactively identifying network faults, tracking the service performance, and initiating resolution activities.
These platforms support network processes like service delivery and fulfilment, inventory management, and improvement of customer support operations such as billing, payment collection, value-added services, and processing bills and orders. This make these platforms highly desirable to network operators and service providers, ensuring growth of the OSS/BSS market share in the process.
Company profiled in this report based on Business overview, Financial data, Product landscape, Strategic outlook & SWOT analysis:
2. Agile Network Systems
4. BMC Software
5. CA Technologies
8. CSG Systems International, Inc.
10. Hewlett Packard Enterprise
11. Huawei Technologies
14. Netcracker Technology
19. Tata Consultancy Services
20. Tech Mahindra
The OSS solutions segment forms a major part of the overall OSS/BSS market. In fact, it held about 50 percent of the total market share in 2017. The segment is projected to retain this dominant industry share throughout the forecast timeframe.
Europe OSS/BSS market is estimated to grow at an impressive 8 percent CAGR over the forecast timeframe owing to the growing investments by several private and government organizations to develop the region's telecom sector.
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Eastern Communications and Tata Consultancy Services are some of the key contributors to the global OSS/BSS market. Several of the main communication service providers also provide their OSS/BSS solutions to support telecom operators to achieve the greatest level of speed, adaptability and efficiency to address digital transformation challenges.
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