Press release
German contact center solution BMS understands the world
Berlin based Junghanns Communications GmbH’s BMS Contact-Center suite is now available in English, that was announced by the company today. It is also possible to operate the agent’s seats within a center in different languages. Each agent can select the language according to his preferences.„With the finalisation of the English version of our software we have made an important step into the direction of internationality“, declared Jens-Uwe Junghanns, managing director of Junghanns Communications, „we can now positively answer a lot of requests from the english speaking world. Especially the possibility to use the software with mixed languages is very interesting, it makes the use of agents from different countries possible, who can answer requests in their native tongue. At the moment we are working heavily on other version, French, Spanish and Italian versions are in preparation.“
About BMS Contact-Center
BMS Contact-Center is an innovative plattform to meet all challenges of today’s Contact Center business beneath a single comprehensive user interface. It offers modules for inbound and outbound use, like predictive dialing or interfaces for the easy integration into existing CRM applications. The software can be installed locally but can be also used from a central location.
About Junghanns Communications GmbH
Junghanns Communications GmbH is a subsidiary of Junghanns.NET GmbH and was founded in 2005 to consequently speed up the development of an independent contact center solution. The BMS Contact-Center suite is presently used in a wide variety of medium sized businesses.
Junghanns Communications GmbH
Jens-Uwe Junghanns, Managing director
Breite Strasse 13a
12167 Berlin – Germany
Fon : 49 30 81 82 74 99-0
Fax : 49 30 81 82 74 99-99
Email : juj@junghannscom.de
Web : www.junghanncom.de
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