Press release
What's driving the OSS/BSS Market Size? Hewlett Packard Enterprise, Huawei Technologies Co, IBM Corporation, Infosys Limited, Netcracker Technology Corporation, Nokia Corporation, Oracle Corporation
The Asia Pacific OSS/BSS market is projected to register an accelerated growth at a CAGR of over 10% during the forecast period. With the growing popularity of smartphones, there has been an increase in the consumption of the mobile broadband services resulting in new OSS/BSS requirements. The complexity of network technologies has compelled the telecom operators to adopt new-generation OSS/BSS systems to ensure uninterrupted network services. As the CSPs face challenges related to costs, the OSS/BSS platforms help them to lower their network related cost by outsourcing BSS activities to managed service providers.
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The OSS/BSS market in Europe is projected to grow at a CAGR of over 8% from 2018 to 2024. The market growth is attributed to investments by the government and several private companies for the development of the telecom sector. For instance, in July 2017, the German government granted approximately USD 1 billion worth of subsidies for high-speed and fiber-based telecom networks, accelerating the digital transformation in the country. The telecom companies in the region are also taking many efforts for the commercialization of the 5G technology, thereby increasing the demand for updated OSS/BSS systems for delivering an enhanced user experience to its customers. As the 5G networks will bring broadband equivalent network speeds over the mobile network, the operators must replace their legacy OSS/BSS systems to enable cross business cooperation, accelerate the service delivery, and improve the ability to handle the complex systems.
OSS platforms are mainly concerned with the business processes that enable the interaction with customers. As each vendor can supply their own Element Management Systems (EMS) or Network Element Manager (NEM), the OSS applications are designed run on multiple vendors? devices, ensuring consistency and streamline network management. On the other side, he BSS platforms help businesses support applications to introduce new revenue-generating services and to provide the capability for dealing with customers and processes such as taking orders, processing bills, and collecting payments. An integrated OSS/BSS platform enables CSPs to transform their inflexible operational infrastructure into agile systems.
OSS/BSS Market is projected to surpass USD 50.3 billion by 2024. The network operators are transforming their traditional Operational Support Systems (OSS) and Business Support Systems (BSS) to meet the increasing demand for better service assurance in the telecom sector, to reduce the operational expenditure (OPEX), and to meet the higher service delivery standards. With the introduction of next-generation technologies, the communication service providers are moving toward integrated OSS/BSS platforms that pro-actively identify network faults, initiate the resolution action, and track the service performance. These platforms work together to support the network processes such as network inventory maintenance, service delivery & fulfilment, and enhancement of customer support operations including the processing of orders & bills, payment collection, value-added services, and billing.
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The OSS solutions segment held a majority share accounting for nearly 50% of the OSS/BSS market in 2017 and is expected to hold a dominant share throughout the forecast timeline. The growing need among telecom service providers to outsource the operation support services is the primary factor driving the market. In this segment, the inventory management segment is estimated to hold a major share of over 40% by 2024 due to the increased demand for the automated inventory management solutions among telecom service providers. The communication network is evolving rapidly into more complex service platforms with multi-vendor systems and layered technologies. This is encouraging network operators to deploy more flexible and reliable systems to maintain and manage the network configuration.
Notable OSS/BSS market players comprise Accenture, Agile Network Systems, Amdocs, BMC Software Inc, CA Technologies, Cisco Systems Inc, Comarch SA, CSG Systems International Inc, Ericsson, Hewlett Packard Enterprise, Huawei Technologies Co, IBM Corporation, Infosys Limited, Netcracker Technology Corporation, Nokia Corporation, Oracle Corporation, Redknee Solutions Inc, Subex Limited, Tata Consultancy Services (TCS) Limited, Tech Mahindra Ltd.
Table of Content:
Chapter 1. Methodology & Scope
1.1. Methodology
1.1.1. Initial data exploration
1.1.2. Statistical model and forecast
1.1.3. Industry insights and validation
1.1.4. Scope
1.1.5. Definition
1.1.6. Methodology and forecast parameters
1.2. Data Sources
1.2.1. Primary
1.2.2. Secondary
1.2.2.1. Paid sources
1.2.2.2. Public sources
Chapter 2. Executive Summary
2.1. OSS/BSS industry 360 degree synopsis, 2013- 2024
2.1.1. Regional trends
2.1.2. Solution trends
2.1.2.1. OSS trends
2.1.2.2. BSS trends
2.1.3. Deployment model trends
2.1.4. Enterprise size trends
2.1.5. Application trends
Chapter 3. OSS/BSS Industry Insights
3.1. Introduction
3.2. Industry segmentation
3.3. Industry landscape, 2013-2024
3.4. OSS/BSS ecosystem analysis
3.4.1. Network hardware component providers
3.4.2. OSS/BSS software providers
3.4.3. Communication service providers
3.4.4. Cloud service providers
3.4.5. System integrators
3.4.6. Managed service providers
3.4.7. End users
3.5. Evolution of OSS/BSS technology
3.6. Benefits of OSS/BSS
3.7. OSS/BSS architecture
3.8. Technology & innovation landscape
3.8.1. Big Data analytics
3.8.2. 5G commercialization
3.8.3. Next-generation OSS/BSS
3.9. Regulatory landscape
3.10. Industry impact forces
3.10.1. Growth drivers
3.10.1.1. Surge in demand for service assurance
3.10.1.2. Growing need for lowering operational expenses (OPEX)
3.10.1.3. Growing adoption of convergent billing systems
3.10.1.4. Increasing trend of outsourcing OSS/BSS services
3.10.1.5. Growing adoption of cloud platforms among CSPs
3.10.2. Industry Pitfalls and Challenges
3.10.2.1. Reluctance to migrate from legacy systems
3.10.2.2. Availability of open-source platforms
3.11. Porter's Analysis
3.11.1. Threat of new entrants
3.11.2. Threat of substitutes
3.11.3. Bargaining power of buyer
3.11.4. Bargaining power of supplier
3.11.5. Industry rivalry
3.12. PESTEL analysis
3.13. Growth potential analysis
Chapter 4. Competitive Landscape, 2017
4.1. Introduction
4.2. Competitive analysis of key market players
4.2.1. Accenture
4.2.2. Amdocs
4.2.3. Huawei
4.2.4. Nokia
4.2.5. Oracle
4.3. Competitive analysis of innovation leaders
4.3.1. Cisco Systems, Inc.
4.3.2. Ericsson
4.3.3. Hewlett Packard Enterprise (HPE)
4.3.4. IBM Corporation
4.3.5. Netcracker Technology Corporation
Chapter 5. OSS/BSS Market, By solution
5.1. Key trends, by solution
5.2. OSS
5.2.1. OSS market estimates and forecast, by region, 2013-2024
5.2.2. Service assurance
5.2.2.1. Service assurance market estimates and forecast, by region, 2013-2024
5.2.3. Network management
5.2.3.1. Network management market estimates and forecast, by region, 2013-2024
5.2.4. Inventory management
5.2.4.1. Inventory management market estimates and forecast, by region, 2013-2024
5.3. BSS
5.3.1. BSS market estimates and forecast, by region, 2013-2024
5.3.2. Billing and revenue management
5.3.2.1. Billing and revenue management market estimates and forecast, by region, 2013-2024
5.3.3. Service fulfillment
5.3.3.1. Service fulfillment market estimates and forecast, by region, 2013-2024
5.3.4. Customer and product management
5.3.4.1. Customer and product management market estimates and forecast, by region, 2013-2024
Chapter 6. OSS/BSS Market, By Deployment Model
6.1. Key trends, by deployment model
6.2. On-premise
6.2.1. On-premise market estimates and forecast, by region, 2013-2024
6.3. Cloud
6.3.1. Cloud market estimates and forecast, by region, 2013-2024
Chapter 7. OSS/BSS market, By Enterprise Size
7.1. Key trends, by enterprise size
7.2. SME
7.2.1. SME market estimates and forecast, by region, 2013-2024
7.3. Large enterprise
7.3.1. Large enterprise market estimates and forecast, by region, 2013-2024
Chapter 8. OSS/BSS market, By Application
8.1. Key trends, by application
8.2. IT & Telecom
8.2.1. IT & Telecom market estimates and forecast, by region, 2013-2024
8.3. BFSI
8.3.1. BFSI market estimates and forecast, by region, 2013-2024
8.4. Media & Entertainment
8.4.1. Media & Entertainment market estimates and forecast, by region, 2013-2024
8.5. Others
8.5.1. Others market estimates and forecast, by region, 2013-2024
Chapter 9. OSS/BSS market, By Region
Chapter 10. Company Profiles
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