Field Service Management Market Trends, Growth, Industry Analysis, Size, Share and Forecast 2025

The global field service management market is expected to witness a significant growth rate of over 15% during the forecast period. Field service management is a tool used by organizations to effectively gain maximum efficiency by the integration of accounting, billing, service distribution of the available work. The market growth is attributed to the increasing need from the businesses and enterprises to get real-time access into their field operations coupled with the increasing adoption of a cloud-based solution for field service management system.

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Some of the players that contribute to the growth of the market include Oracle Corp., SAP SE, Service Power Inc., Microsoft Corp., Infor, Salesforce.com Inc., and others.

Field service management software and solutions serve all types of enterprises and organizations that include small & medium-sized enterprises (SMEs) and large enterprises. The adoption of the field service management software and solutions is higher in large enterprises as compared to SMEs owing to the presence of a large workforce. Field service management software enables enterprises to maintain employee records, their individual performance statistics, contract renewals, and document maintenance. The field service management software and solutions use mobile computing for improving communication with field workers, streamlining work processes, and enhancing productivity.

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The global field service management market is segmented on the basis of deployment and industry verticals. Based on the deployment type, the market is bifurcated into on premise deployment and cloud-based deployment. On-premise deployment of field service management is expected to hold a prominent share in the market. Further, on the basis of industry verticals, the global field service management market is segmented into IT & telecom, energy & utilities, healthcare & life sciences, manufacturing, and others.

Market Segmentation

Field Service Management market by Deployment

o On-Premise
o Cloud-Based

Global Field Service Management Market by Industry Verticals

o IT & Telecom
o Healthcare & Life Sciences
o Manufacturing
o Energy &Utilities
o Others (BFSI and Retail)

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