Press release
Comsys receives Product of the Year Award for outbound campaign application from CUSTOMER Magazine
Comsys CX, a company specializing in customer engagement solutions, announced today that it's application CList was awarded by CUSTOMER Magazine with the 2020 CUSTOMER Product of the Year Award.For over 15 years, Comsys provides the market with omnichannel contact center solutions. In addition, the company develops enhancement applications to cover requirements for CRM integration, outbound campaign optimization, digital channel management, and contact center enterprise reporting.
CList is a product of Comsys that enhances the performance of outbound campaigns of the medium and large size contact centers. The application enables the planning and execution of sophisticated communication strategies and employs deep machine learning techniques to optimize the results of outbound campaigns.
The CUSTOMER Products of the Year Awards recognize vendors that are advancing the call center, CRM, and teleservices industries. The awards highlight products which enable companies to meet and exceed the expectations of their customers.
Spyros Karathanasis, Chief Technology Officer of Comsys, noted: "We are very pleased to receive the 2020 CUSTOMER Product of the Year Award. CList is an innovative application that enables contact centers to gain complete control of their outbound campaigns and achieve results unattainable with traditional dialing systems. We would like to thank CUSTOMER Magazine for recognizing our endeavors to enable omnichannel contact centers to maximize their performance and improve customer engagement".
Comsys S.A.
227 Kifissias Avenue, 14561, Kifissia, Athens, Greece
Telephone: +30 210 9241486
Email: info@comsyscx.com
Comsys CX is a provider of omnichannel customer engagement solutions that assist companies around the world in delivering unique customer experiences. For the last 15 years, Comsys designs and implements complex projects for clients from the outsourcing, financial services, telecommunications, and retail sectors. Comsys enjoys strategic partnerships with technology vendors like Cisco, Aspect Software, and Microsoft for the delivery of innovative interaction management and contact center optimization solutions.
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