openPR Logo
Press release

Level One Introduces New Customer Welcome Kit for Public Utilities

10-05-2011 01:39 PM CET | Business, Economy, Finances, Banking & Insurance

Press release from: Level One LLC

Level One, a document management and business process outsourcing solutions company, today announced the availability of its New Customer Welcome Kit. Specifically designed to meet the needs of public utilities, the turnkey kit is easily customizable to meet the needs of both regulated and unregulated utilities.

Malvern, PA, October 05, 2011 -- Level One, a document management and business process outsourcing solutions company, today announced the availability of its New Customer Welcome Kit. Specifically designed to meet the needs of public utilities, the turnkey kit is easily customizable to meet the needs of both regulated and unregulated utilities.

In addition to providing a cost-effective personalized greeting for new customers, the kit simplifies compliance with public utility commission requirements to provide information such as emergency procedures and contacts, conservation tips and explanations of responsibilities of the customer and of the utility. Personalization, production and mailing of the kit are all handled by Level One.

Customizable package facilitates customer communications and regulatory compliance

“Initial communications with customers set the tone for the ongoing relationship,” said Level One Vice President of Client Services, Dennis Hopton. “The New Customer Welcome Kit makes it easy and cost-effective for Aqua America to provide new customers with the information they need and reinforces the quality of the service their water utility provides.”

In Use at Aqua America
The New Customer Welcome Kit is already proving its value to water utility holding company, Aqua America. “Producing personalized welcome kits for our customers is especially challenging,” said Aqua America National Customer Service Manager Susan Chambers. "We provide service to customers in multiple states, and each state’s conditions of service, rights and responsibilities, and billing and contact information is different. Level One has been able to manage all of these variables, getting the right information to the right customers in each location and in a professional manner.”

To learn more about how the Level One New Customer Welcome Kit improves and simplifies new customer communications, utilities can request additional information on the company’s website, http://golevelone.com/or contact Level One at WelcomeKit@golevelone.com to schedule a free initial consultation.

To learn more about how the Level One New Customer Welcome Kit improves and simplifies new customer communications

Contact:
Carro Ford
Level One LLC
Three Great Valley Parkway | Suite 100
Malvern, PA 19355
859-771-5091
carrof@earthlink.net
http://golevelone.com

This release was published on openPR.

Permanent link to this press release:

Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release Level One Introduces New Customer Welcome Kit for Public Utilities here

News-ID: 194851 • Views:

More Releases for Customer

Customer Satisfaction Research Firm Will Improve Customer Satisfaction and Reduc …
Online surveys showed to find out customer satisfaction are progressively important for current businesses and companies. Presently, the online customer satisfaction surveys are inextricably associated to business practices, marketing programs as well as other initiatives focused at achieving customer engagement. A customer satisfaction research firm has a number of benefits that contemporary companies recognise; benefits that have been proved in the course of duration. Customer satisfaction surveys are not only tools
Customer Satisfaction Research Firm, Customer Satisfaction Survey Companies, Cus …
Customer feedback is one of the most imperious aspects of developing your customer experience. Only if you have measurable data on how well your consumer like your product or service, will you be able to make communicative enhancements to their end-user experience. And a great manner to gather feedback and determine the customer satisfaction levels is by exploiting the customer satisfaction surveys. A customer feedback questions is a questionnaire put together
Customer Product Satisfaction Survey, Customer Satisfaction Survey Companies, Cu …
Today than ever before, the customer satisfaction is more important. Provided the great number of choices customers have in almost every market, entities that attend to their customers have a distinct advantage. A Customer Satisfaction Survey is an irreplaceable tool for both small business owners and large entities. Customer Satisfaction Survey Questions can support to determine how consumers are feeling about an organization's customer service, products, web experience and services.
Customer Feedback Survey, Client Satisfaction Survey, Customer Experience Survey …
The voice of the customer is the most important. As brands seek to differentiate themselves and dominate in a competitive market--it is something that they aim to most pay attention to. The goal is to create products and services that not only fill a gap, but provide a key value to the customer’s way of life. Something that goes the distance in creating a measurable and noticeable difference--and provides a
Customer Product Satisfaction Survey, Customer Experience Survey, Customer Satis …
Quality, effectiveness, service, and steadfastness are the terms we often hear when we deliberate customer satisfaction. Smart businesses know, recollecting a customer is an art. But businesses also require starting measuring customer satisfaction to know customer loyalty and a simple manner of measuring this is arranging a customer satisfaction survey. However, even after spending so much time, money and exertions, organizations experience a few consumers slipping away. The appropriate practice here is
Customer Satisfaction Survey Companies | Customer Satisfaction Survey Report | C …
A survey conducted to obtain the feedback from the consumers is very much essential. It is very much essential to know the demands of consumers especially for the small organizations, so that they can produce the products to fulfill the requirements of their consumers and thereby build consumer loyalty and boost the sales. A survey to control the requirements of consumers is of the paramount importance for the growth and