openPR Logo
Press release

Interactive Voice Response (IVR) Market 2019 Global Leaders: Nuance Communications, Inc, Convergys Corporation, West Corporation, Genesys Telecommunication Laboratories

02-03-2020 12:09 PM CET | Business, Economy, Finances, Banking & Insurance

Press release from: MRFR

Interactive Voice Response (IVR) Market 2019 Global Leaders:

Interactive Voice Response Market Synopsis:
The interactive voice response market 2020 is supposed to gain quick mileage. The technology, even though it is at a nascent stage, is expected to gain popularity. It is anticipated to witness proliferating applications across major industry domains. This, in turn, is assumed to expand IVR market size over the next couple of years. According to the observations provided in the report by Market Research Future MRFR, the global interactive voice response market has been assessed to register 7% CAGR across the review period 2017 to 2023. It also indicates that the revenue earned by the market by the end of 2023 will reach USD 3.7 Bn approximately.

The technology offers advantages to organizations to ensure optimal performance in the field of consumer relationship management. Developing technologies being integrated into these systems are further prognosticated to boost the expansion of the interactive voice response industry. Investments are also assessed to increase in the market due to the rising demand for the product. It is supposed to favor growth of the Interactive Voice Response Market. The introduction of cloud technology annd it's rapid developments are projected to influence the interactive voice response market positively. However, there exists lack of expertise which can restrict market growth in the upcoming years.

Competitive Dashboard:
8X8, Inc. (U.S.), Nuance Communications, Inc. (U.S.), Convergys Corporation (U.S.), Avaya Inc. (U.S.), Cisco Systems, Inc. (U.S.), AT&T Inc. (U.S.), West Corporation (U.S.), Genesys Telecommunication Laboratories, Inc. (U.S.), Verizon Communications Inc. (U.S.), IVR Lab (U.S.) are some of the key players holding substantial interactive Voice response market share. These players are assessed to play pivotal role in the development of the global market in the foreseeable future. It has also been revealed in this MRFR report that the investments in regional footprint expansion by Market players can encourage healthy competition. It is anticipated to favor market growth. Also, strategies such as mergers, collaborations, acquisitions, research & development, partnerships, etc. can be witnessed in the market in the coming years.

Request a Free Sample Report @
Market Segmentation:
o Based on solution, the segments of the interactive voice response market identified are call routing, outbound, and self-service.
o On the basis of technology, the segments profiled for the study of the interactive voice response market are speech based, text to speech, and touch tone based.
o By service, the key segments of the interactive voice response market are installation, training and education, and maintenance and support.
o The division of the interactive voice response market, by organization size, covers small & medium organizations, and large organizations.
o By deployment, the market for interactive voice response covered in the study is cloud and on-premise.
o The vertical based segments of the interactive voice response market are IT & telecommunication, BFSI, education & government, travel, healthcare, media & entertainment, transportation & logistics, consumer goods & retail, and others.

Regional Analysis:
The geographical study of this global interactive voice response market is covered and it spans across North America, Asia-Pacific (APAC), Europe, and the Rest of the World (RoW). A country-based study of each of these major regions is also provided in the report for a comprehensive view of the market. North America, being a developed and advanced region, is poised to retain the pole position.

The availability of an advanced network infrastructure in the region is expected to contribute to the growth of the interactive voice response market. The region is benefitted by the large-scale adoption of interactive voice response systems across small scale industries. Asia Pacific interactive voice response market is presumed to witness growth at the highest rate. Rising applications of the system in industry domains such as IT & telecommunication, healthcare, education, BFSI, etc. are projected to drive the growth of the market.

Table of Contents
1 Market Introduction
1.1 Introduction
1.2 Scope of Study
1.2.1 Research Objective
1.2.2 Assumptions
1.2.3 Limitations
1.3 Market Structure

Access Report Details @

List of Tables
Table 1 Interactive Voice Response Market, By Solution
Table 2 Interactive Voice Response Market, By Technology
Table 3 Interactive Voice Response Market, By Service

List of Figures
Figure 1 Research Type
Figure 2 Interactive Voice Response Market: By Solution (%)
Figure 3 Interactive Voice Response Market: By Technology (%)

About Market Research Future:
At Market Research Future (MRFR), we enable our customers to unravel the complexity of various industries through our Cooked Research Report (CRR), Half-Cooked Research Reports (HCRR), Raw Research Reports (3R), Continuous-Feed Research (CFR), and Market Research & Consulting Services.

Market Research Future
Office No. 524/528, Amanora Chambers
Magarpatta Road, Hadapsar
Pune - 411028
Maharashtra, India
+1 646 845 9312

This release was published on openPR.

Permanent link to this press release:

Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release Interactive Voice Response (IVR) Market 2019 Global Leaders: Nuance Communications, Inc, Convergys Corporation, West Corporation, Genesys Telecommunication Laboratories here

News-ID: 1916650 • Views: 135

More Releases from MRFR

ESD Packaging Market 2020 - Industry is expected to exhibit a strong 8.2% CAGR
Summary Global ESD Packaging Market Size, Share, Growth, Analysis, Future Scope by Product (Bags, Trays, Boxes & Containers, ESD foams, others), by end-users (Communication network infrastructure, Consumer electronics, Computer peripherals, Automotive industry, others), by Region (Asia-Pacific, North America, Europe, Row) - Forecast To 2023 ESD Packaging Market Overview The global ESD Packaging Market is expected to exhibit a strong 8.2% CAGR over the forecast period from 2017 to 2023, according to the latest
Corrugated Packaging Market Size 2020 - Global Overview by Top Players like Mond …
Summary Global Corrugated Packaging Market Size, Share, Growth, Trends, Analysis, Future Scope by Type (Rigid Boxes, Self-Erecting Boxes, Telescope Boxes, Slotted Boxes and Others), By Wall Construction (Single-Wall, Double-Wall, Triple-Wall), By Application (Food & Beverages, Consumer Goods, Personal Care, Healthcare, E-Commerce, Others) And Region - Forecast To 2025 Corrugated Packaging Market Synopsis The global Corrugated Packaging Market US is driven by Asia-Pacific followed by Europe. In 2016, Asia-Pacific accounted for the largest market
Converted Flexible Packaging Market Size 2020 - Analysis by Top Leaders like Sea …
Summary Converted Flexible Packaging Market Size, Revenue, 5.31% of CAGR, Statistics, Research Report and Industry Forecast by 2023 | Global Converted Flexible Packaging Market Information: By Material (Plastic, Paper, and Aluminum Foil), Product (Pouches, Bags, and Others), Application (Food & Beverages, Pharmaceuticals, Consumer Goods and Others), and Region - Forecast till 2023 Converted Flexible Packaging Market - Overview The impact of packaging on the environment are far-reaching which is leading to innovations that
Aluminium Aerosol Can Market 2020 - Global Analysis by Top Players like Kian Joo …
Summary Aluminium Aerosol Can Market Size, Share, Trends, Growth, Analysis: Report by Type (Straight wall, Necked-in, and Shaped), by Material (Metal, Glass, and Plastic) and Application (Personal Care, Industrial, Pharmaceutical, and Automotive), and Region - Global Forecast till 2025 Aluminium Aerosol Can Market Synopsis The aerosol can is usually a metal receptacle containing inert gas under pressure, which can spray substances such as deodorant, cooking sprays, and

All 5 Releases

More Releases for Voice

Growing Industry of Voice Changing Software Market 2019 - 2023 | Estimated to Re …
“Global Voice Changing Software Market 2019” report gives the most current industry information and industry future patterns, enabling you to distinguish the items and end clients driving Revenue development and gainfulness. The business report records the main rivals and gives the bits of knowledge vital industry Analysis of the key components impacting the market. Global Voice Changing Software Market Overview: The report spread across 90 pages is an overview of the Global
Global Digital Voice Recorders Market
Global Digital Voice Recorders Market – Industry Analysis and Forecast (2018-2026) – By Recorder Components, Battery Type, Memory Size, Consumer, and Geography Global digital voice recorders market was valued at US$ 1.23 Bn in 2017 and is expected to reach US$ 2.83 Bn by 2026, at a CAGR of 11.01% during a forecast period. Significant increasing entertainment industry is the key factor driving the growth of digital voice recorders market. Additionally, with
Voice Recognition Market - Competition Intelligence
The Voice Recognition Market Competition Intelligence report provide an in-depth insight pertaining to the latest strategic developments in this arena. The report offers comprehensive coverage on the recent initiatives by the top market participants including Nuance Communications, Inc, Microsoft Corporation, Google Inc, Hoya Corporation (Readspeaker Holding B.V.), Apple Inc.,, Inc., IBM Corporation, Raytheon Company, VoiceVault, Inc. and Advanced Voice Recognition Systems, Inc. among others. The study facilitates in understanding
Searching for growth beyond voice
Asian operators under pressure Paderborn (Germany), Kuala Lumpur (Malaysia) 8 December 2009: The number of participants in the Asian mobile market continues to increase unabatedly. Driven by the persistent interest in new mobile services, modern handsets and other services, price and performance pressure on network operators is also increasing. Rarely do new offers at the same time generate significant revenues. Too often the contrary is the case: fast mobile data traffics,
Voice Over Coach Marc Cashman Launches Podcast for Voice Talent
Marc Cashman, voice talent and celebrated voice over coach, is featured this week on the Voice Over Experts Podcast, , the top educational podcast for beginner and professional voice actors around the world. Marc Cashman is the owner of Cashman Commercials and the Cashman Cache of Voice-Acting Techniques where he teaches voice lessons and classes. In his most recent episode, Voice Over Expert Marc Cashman coaches freelance voice actors on
10-12-2007 | Arts & Culture
Voice Illustrated Blog Explains the Voice Over Industry with Pictures
Toronto, Canada, October 12 – If the axiom “a picture is worth a thousand words” is applicable to the use and study of the human voice, the newly appointed graphical hotspot of the voice over industry, Voice Illustrated, competently communicates important objectives on behalf of voice actors and the voice over community at large through highly innovative images and creative concepts as portrayed in each topic posted. To serve people who