Press release
Global Service Delivery Automation Market will grow at a CAGR of 24.11% to Reach $19 billion approx. by 2025
Service delivery automation aka SDA is a concept that falls under the purview of capitalizing on technological integration into everyday business activities. Although automation has been carried out since the advent of the industrial revolution, the current application looks into various ways in which new automation technologies could be seamlessly assimilated with existing technologies. In this manner, any plausible disruption could be averted and more benefits could be reaped at a reduced risk and lower cost.
According to the report, the global service delivery automation market is projected to expand at an impressive CAGR of 24.11% over the forecast period 2019-2025. The global service delivery automation market is expected to grow during the forecast period. This is due to the fact that the integration of service delivery automation allows organizations to decrease costs, eliminate waste, streamline operations and improve productivity and enhance efficiency. A firm called Xchanging had 14 of its core processes automated. In this manner, they have saved 30% of their costs. The organization has successfully split the work between human and their virtual counterparts. Further, Coca Cola Bottlers Japan is providing its employees access to digital assistants irrespective of their workplace. Furthermore, Amgen Inc. is an American multinational biopharmaceutical company that brings drugs to the market more efficiently with the help of robotic process automation by Automation Anywhere, Inc.
The following is an example of Xchanging’s integration of service delivery automation: - Poppy an automated process that read the request for creating a validated London Premium Advice Notes (LPANs), that earlier used to be submitted by insurance brokers to their dismay. Then the LPAN is checked by a human for exceptions. To surmise it, the process that required days to process 500 LPAN is now being done in 30 minutes, that to error-free. Further, the automation can scale as per the requirement sans any human resource intervention.
Thus, the adoption of service delivery automation has permeated across all sorts of businesses irrespective of the sectors. And the future certainly looks promising.
Some of the major players covered as part of the report are IBM, UiPath, IPsoft Inc., Blue Prism, Xerox Corporation, NICE Ltd., Celaton Ltd., Pegasystems Inc., Automation and Anyhwere, Inc., among others.
This report segmented the service delivery automation market on the basis of the following terms:
• By Type
• IT Process Automation
• Business Process Automation
• By End-User
• Large Enterprise
• Small & Medium Enterprise
• By Industry Vertical
• Healthcare
• BFSI
• Travel & Hospitality
• IT & Telecommunication
• Transport & Logistic
• Manufacturing
• Retail
• Others
• By Geography
• North America
• USA
• Canada
• Mexico
• South America
• Brazil
• Others
• Europe
• Germany
• France
• United Kingdom
• Others
• Middle East and Africa
• Asia Pacific
• China
• Japan
• South Korea
• India
• Others
Download free sample of the report or purchase complete study at https://www.knowledge-sourcing.com/report/global-service-delivery-automation-market
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Knowledge Sourcing Intelligence (KSI) is a market research and consulting firm publishing market research studies spanning across ten industry verticals. KSI has a team of experienced and young professionals with a singular focus on delivering high-quality research services to enterprises, non-government organizations, government agencies, and research institutes and organizations. We publish hundreds of reports per year centering on the niche and latest technologies. We engage with key decision-makers and stakeholders across the value chain to provide clients with a detailed analysis and bird’s-eye view of the market with complete market dynamics, statistical forecasts, competitive analysis, key trends, market drivers and challenges and strategic recommendations for making informed decisions. Our success lies in the effort of our analysts who strive to meet client expectations by delivering quality work within the stipulated deadlines.
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