Press release
Cloud-Based Contact Center Market 2019 SWOT Analysis - Genesys, NICE Systems Ltd., NewVoiceMedia, RingCentral, Inc., Aspect Software
"Cloud-Based Contact Center"
Global Cloud-Based Contact Center Market report offers remarkable data along with future forecasts and thorough analysis of the market on an international and regional level. Some of the data models employed for the research methodology are vendor positioning grid, market timeline analysis, market overview and guide, company positioning grid, company market share analysis, standards of measurement, top to bottom analysis and vendor share analysis. This market report studies the trends in consumer and supply chain dynamics that have been observed to be helpful in developing production strategies for the ICT industry. The Cloud-Based Contact Center Market report covers market shares for Global, North America, South America, Europe, Asia-Pacific, Middle East and Africa.
Get Sample Report + All Related Graphs & Charts @ https://www.databridgemarketresearch.com/request-a-sample/?dbmr=global-cloud-based-contact-center-market
Global Cloud-Based Contact Center Market is expected to rise from its initial estimated value of USD 9.39 billion in 2018 to an estimated value of USD 52.51 billion by 2026, registering a CAGR of 24% in the forecast period of 2019-2026. This rise in market value can be increasing demand in smes for cloud-based contact center services.
Market Definition:
The cloud-based contact center plays a vital role in the contact center technology sector. The interaction in cloud contact is made through voice, email, social media and the web-accessible from virtually anywhere. It has its wide application in banking, financial services, and insurance (BFSI), consumer goods and retail, government and public sector, healthcare and life sciences, media and entertainment, manufacturing, telecommunication and ITES, and others. Faster deployment, scalability, and flexibility and cloud compliance requirements may act as the major driver in the growth of cloud-based contact center market. On the other hand, the high initial investment may hamper the market.
Some of the major competitors currently working in the cloud-based contact center market are
Oracle (US),
8x8, Inc. (US),
Five9, Inc. (US),
Cisco Systems (US),
Genesys (US),
NICE Systems Ltd. (Israel),
NewVoiceMedia (UK),
3CLogic.com. US),
RingCentral, Inc.,
Aspect Software (US),
Empirix (US),
InVision Software, Inc.,
Intelenet Global Services,
VitalPBX,
Aircall,
Arbeit Software. (USA),
3CX,
Atos SE (Germany),
Vocalcom (France),
Huawei Cloud and other.
Competitive Analysis:
Global cloud-based contact center market is highly fragmented and the major players have used various strategies such as new product launches, expansions, agreements, joint ventures, partnerships, acquisitions, and others to increase their footprints in this market. The report includes market shares of cloud-based contact center market for Global, Europe, North America, Asia-Pacific and South America.
Order a Copy of This Research Report @ https://www.databridgemarketresearch.com/inquire-before-buying/?dbmr=global-cloud-based-contact-center-market
Segmentation: Global Cloud-Based Contact Center Market
By Solution
ACD
APO
Dialers
IVR
CTI
Reporting & Analytics
Security
By Service type
Professional Services
Managed Services
By Application
Call routing and queuing
Data integration and recording
Chat quality and monitoring
Real-time decision-making
Workforce Optimization (WFO)
By Organisation Size
Small and Medium-sized Enterprises (SMEs)
Large enterprises
By Deployment Model
Public cloud
Private cloud
Hybrid cloud
By Vertical
Banking, Financial Services, and Insurance (BFSI)
Consumer goods and retail
Government and public sector
Healthcare and life sciences
Manufacturing
Media and entertainment
Telecommunication and Information Technology Enabled Services (ITES)
Others
Transportation and logistics
Education)
By Geography
North America
South America
Europe
Asia-Pacific
Middle East and Africa
Key Developments in the Market:
In April 2019, Five9 leading provider of cloud contact center software was recognized as one of the 25 highest-rated public cloud computing companies to work for.
In February 2019, Vector Capital announced the successful completion of its acquisition of Aspect Software, Inc., after this acquisition company focused on looking forward to supporting management on the tremendous opportunity in the growing customer engagement and call center space.
Get Detailed TOC @ https://www.databridgemarketresearch.com/toc/?dbmr=global-cloud-based-contact-center-market
Contact:
Data Bridge Market Research
US: +1 888 387 2818
UK: +44 208 089 1725
Hong Kong: +852 8192 7475
Email: Corporatesales@databridgemarketresearch.com
About Data Bridge Market Research
An absolute way to forecast what future holds is to comprehend the trend today!
Data Bridge set forth itself as an unconventional and neoteric Market research and consulting firm with unparalleled level of resilience and integrated approaches. We are determined to unearth the best market opportunities and foster efficient information for your business to thrive in the market. Data Bridge endeavors to provide appropriate solutions to the complex business challenges and initiates an effortless decision-making process. Data Bridge is an aftermath of sheer wisdom and experience which was formulated and framed in the year 2015 in Pune.
This release was published on openPR.
Permanent link to this press release:
Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release Cloud-Based Contact Center Market 2019 SWOT Analysis - Genesys, NICE Systems Ltd., NewVoiceMedia, RingCentral, Inc., Aspect Software here
News-ID: 1869122 • Views: …
More Releases from Data Bridge Market Research
Vitamin K Market IS growing at a CAGR of 6.8% during the forecast period of 2023 …
Vitamin K Market Analysis and Size
The essential factors contributing to the growth of the market in the forecast period of 2023 to 2020 include growing demand for vitamin supplements, changing dietary patterns, and rising health consciousness.
Data Bridge Market Research analyses that the global vitamin K market, which was USD 841.47 million in 2022, is expected to reach USD 1,410.20 million by 2030, growing at a CAGR of 6.8% during the…
Transformer Oil Market is expected to undergo a CAGR of 7.55% by 2029
Transformer Oil Market Analysis and Size
Transformers are almost everywhere, and every power and distribution transformer is filled with the dielectric insulating fluid, which consists high resistance to electricity and cools the transformer. The "bio based oil" is the highest growing type segment because it has better resistance to fire as compared to other oil over the forecast period. Furthermore, the growth of electric grids in developing economies and the upgradation…
 Fatty Alcohols Market is expected to undergo a CAGR of 5.15% by 2029
Fatty Alcohols Market Analysis and Size
The rising demand of hygiene product coupled with growing consumer awareness is anticipated to drive the personal care industry and boost the growth of the fatty alcohols market. Fatty alcohols are used as emollients, emulsifiers and catalytic hydrogenation in cosmetics and beauty products. The "C11-C14 fatty alcohols" is the fastest growing product segment because it is used to produce sodium laureth ether sulphate (SLES), a major foaming agent…
Exclusive Insights on Gusseted Bags Market Latest Trends, Drivers, Strategies an …
An important Gusseted Bags Market research report is produced by taking into account every requirement that organizations need to meet in order to expand successfully. This market report forecasts the market size based on data on major retailer sales, industry growth by upstream and downstream factors, industry advancement, major players, market segments, and application. When creating the reliable Gusseted Bags Market study, the goals of the marketing research are taken into…
More Releases for Contact
Global Corrective Contact Lens Market Analysis Forecast 2022-2028 Global Industr …
The Corrective Contact Lens Market research report offers key values on the state of the industries. The study involved research on landscape-specific skill as well as detailed information on each section. The Corrective Contact Lens research report highlights inner and outer examination of the current worldwide Corrective Contact Lens market. This Corrective Contact Lens market report includes major competitors and players involved in the market. The classification also involves the…
Media Contact: Company Name: Orion Market Reports Contact Person: Mr.Anurag Tiwa …
Multefire Market will experience a noticeable growth during the forecast period 2019-2025
The Global Multefire Market size is expected to grow at an annual average of 29.3% during 2019-2025. The MulteFire market is driven by the growing demand for more scalable and better network connectivity for industrial IoT (IIoT) applications and the increasing demand for high-capacity and easy-to-install wireless connectivity networks. The deployment of 5G networks and the MulteFire Alliance's initiatives…
Find Buyer Importer Contact
Data Driven B2B Marketing Automation
----Honest Joy is the data expert helping B2B clients to grow business
Find customers
Find potential customers based on product name,company name HS code.Contact emails of related person can also be obtained automatically from our database.
Find Contact & Email
Manually interact with strong AI search engines from 175 regional search engines and 220 social media to identify target customers. All of the contact details of its decision makers e.g…
Contact Center Analytics Market - The Implementation of Contact Center Analytics
The significant benefits of contact center analytics is that it helps in monitoring the service quality of each employee-customer interactions and thereby help in streamlining operational and business issues. Contact center analytics also aid in reducing operational & overhead expenses. One time implementation of contact center analytics alleviate frequently repeated issues. Furthermore, customer experience is the valuable element in any contact center business segment. So it’s important in transforming…
Incentivising Contact Centre Teams
The establishment of incentives is an important process for every contact centre, and the KPI’s are typically aligned with the overall corporate strategy and mission. How KPI’s are set, will in part be determined by the type of contact centre i.e. sales, service or support, and the indicators will consider customer satisfaction, operational efficiency, sales, and agent quality for example. Choosing the measurements for success and the subsequent rewards also…
Contact Lens Market: Cast Molding Emerges as Most Sought After Contact Lens Manu …
The global contact lens market witnesses a highly competitive and consolidated scenario, states Transparency Market Research (TMR) in a research report. The crème of all the companies present in the market are Bausch and Lomb, Alcona Inc., The Cooper Companies, and Johnson & Johnson. In 2015, these companies collectively held a share of approximately 68% in the global contact lens market. The leading vendor in the market in the same…
