Speech Analytics Market 2019 is touching new levels – Demand, Rising Trends and New Technologies NICE Systems, Nuance and more

One of the primary advantages of the speech analytics technology is the ability to reveal the reason for customer issues or concerns, resulting in increased sales as well as improved customer satisfaction. Furthermore, the rising need to manage risk and compliance across different industry verticals, including BFSI, IT, and telecom, as well as increasing the number of contact centers has resulted in the development of speech analytics solutions by market players to help companies understand the changing requirements.
However, in a complex regulatory environment, compliance with federal and state regulations is important for the success of call centers. The potential penalties and compliance concerns that the regulations bring with them call for a stronger push for transparency in the call center operations. With the use of speech analytics solutions, organizations can automatically track calls for identifying the risk level associated with any aspect of compliance based on the content of the conversation, which allows reducing correctiveefforts of investigation and action. 

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The major players profiled in this report include:
NICE Systems
Iflytek Co., Ltd.
Nuance
Avaya
ReadSpeaker
Acapela

The end users/applications and product categories analysis:
On the basis of product, this report displays the sales volume, revenue (Million USD), product price, market share and growth rate of each type, primarily split into-
Isolated word recognition
Keyword spotting
Continuous speech recognition

On the basis on the end users/applications, this report focuses on the status and outlook for major applications/end users, sales volume, market share and growth rate of Speech Analytics for each application, including-
Military
Telephony
Education

The study objectives of this report are:
To study and forecast the market size of Speech Analytics in the global market.
To analyze the global key players, SWOT analysis, value and global market share for top players.
To define, describe and forecast the market by type, end use, and region.
To analyze and compare the market status and forecast between China and major regions, namely, the United States, Europe, China, Japan, Southeast Asia, India and the Rest of the World.
To analyze the global key regions market potential and advantage, opportunity and challenge, restraints and risks.
To identify significant trends and factors driving or inhibiting the market growth.
To analyze the opportunities in the market for stakeholders by identifying the high growth segments.
To strategically analyze each submarket with respect to individual growth trend and their contribution to the market

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