Press release
Cloud ITSM Market worth US$ 10.4 Billion by 2024 | Latest Innovation, Advance Technology, Top Companies
A fresh report titled “Cloud ITSM Market” delivering key insights and providing a competitive advantage to clients through a detailed report. The report also details the information about the global market status, growth rate, future trends, market drivers, challenges, opportunities and porter’s forces analysis with respect to these elements. An exclusive data offered in this report is collected by research and industry experts team.
The Global Cloud Information Technology Service Management (ITSM) Market size is likely to grow from an estimated value of USD 4.4 Billion in 2019 to USD 10.4 Billion by 2024, at a CAGR of 18.6% during 2019–2024.This report spread across 160 pages, profiling 09 companies and supported with tables and figures is now available in this research.
Top Companies profiled in the Cloud ITSM Market:
• Service Now (US)
• HPE (US)
• IBM (US)
• BMC Software (US)
• CA Technologies (US)
• Cherwell Software (US)
• Ivanti (US)
• Citrix Systems (US)
• Hornbill (UK)
• Axios Systems (US)
• Efecte (Finland)
• ManageEngine (US)
• EasyVista (US)
• Atlassian (Australia)
• Alemba (UK)
• SysAid (Israel)
• Microsoft (US)
• LogMein (US)
• Micro Focus (UK)
• Freshworks (US)
“By solution, the service desk software solution segment is expected to grow at the highest CAGR during the forecast period”
The component segment is subdivided into solutions and services segments. Based on solutions, the cloud ITSM market is segmented into service portfolio management; configuration & change management; service desk software; operations & performance management; and dashboard reporting & analytics. Among the solutions, service desk software solutions segment is expected to grow with the highest growth rate during the forecast period. This growth is attributed to the high demand for automation and streamlining business processes that deal with large volumes of customer queries and facilitate personal customer engagement to drive the adoption of service desk software.
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“The retail & consumer goods vertical to grow at the highest rate during the forecast period”
The cloud ITSM market by vertical covers IT & telecommunication, healthcare & life sciences, retail & consumer goods, manufacturing, BFSI, media & entertainment, government & public, travel & hospitality, and others. Other includes education, and energy and utilities verticals. These verticals are expected to witness high adoption of cloud ITSM solutions and services to achieve various benefits, such as increased efficiency, higher RoI, and cost-effectiveness.
Study Objectives:
• To analyze opportunities in the market for stakeholders by identifying the high-growth segments of the cloud ITSM ecosystem
• To define, describe, and forecast the size of the cloud ITSM market by components (solutions [service portfolio management; configuration and change management; service desk software; operations and performance management; and dashboard reporting and analytics] and services [professional services and managed services]), organization size (SMEs and large enterprises), vertical (IT and telecommunication, healthcare and life sciences, retail and consumer goods, manufacturing, BFSI, media and entertainment, government and public, travel and hospitality, and others [education, and energy and utilities]), and region (North America, Asia Pacific [APAC], Europe, Latin America, and Middle East and Africa [MEA]).
• To provide detailed information about the major factors (drivers, restraints, opportunities, and challenges) influencing the growth of the cloud ITSM market
• To strategically analyze the micromarkets with respect to individual growth trends, prospects, and contributions to the overall market
• To study the complete value chain of the cloud ITSM market
• To strategically profile key players and comprehensively analyze their market position in terms of ranking and core competencies, along with detailing competitive landscape for market leaders
• To analyze strategic approaches, such as product/solution/service launches, acquisitions, contracts, agreements, and partnerships, in the cloud ITSM market
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