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Adira Finance Enhances Customer Service Quality with Enterprise Knowledge Platform (EKP) LMS

07-14-2011 09:29 AM CET | IT, New Media & Software

Press release from: NetDimensions

Hong Kong, 13 July 2011 – NetDimensions (London Stock Exchange AIM: NETD), a global provider of performance, knowledge and learning management systems; and PT. Mitra Integrasi Komputindo (MIK), a leading Information Technology and Professional Services company based in Indonesia; announced today that Adira Finance has implemented the Enterprise Knowledge Platform (www.netdimensions.com/products/lms.php) to deliver employee training and development programs for continuous improvement of customer service quality.

Adira Finance (PT. Adira Dinamika Multi Finance) is known as the biggest company in automotive consumer financing in Indonesia. Adira Finance aims to continuously improve customer service quality by developing its most valuable resource – the company’s 25,000 employees.

MIK, a new member of NetDimensions’ global reseller network, aims to support Adira Finance’s human resource development programs by offering the EKP Learning Management System (LMS) as a strategic tool for learning and information delivery, as well as an end-to-end solution for Adira Finance’s goal to provide service excellence for its customers.

“We are pleased to collaborate with NetDimensions in enriching our e-learning solutions package. MIK is excited to extend NetDimensions’ learning solutions into the Indonesian market,” said Daniel V. Lie, MIK’s Director.

In February 2011, Adira Finance launched the Adira Training Center to implement its e-learning program through EKP to provide equitable learning standards in order to strengthen the quality and competence of all its employees.

“We are very glad to work with MIK in providing enterprise performance and learning solutions for companies and organizations in Indonesia, one of the fastest growing economies in the region,” said Steve Young, NetDimensions Regional Manager for Asia Pacific.
About Adira Finance

Adira Finance (PT. Adira Dinamika Multi Finance) is known as the biggest company in automotive consumer financing in Indonesia. The company has 25,000 employees and 165 branches spread throughout Indonesia. The Company's principal activities include leasing, factoring, consumer financing and credit card service.
About PT. Mitra Integrasi Komputindo

PT. Mitra Integrasi Komputindo (also known as “MIK“) is an Information Technology and Professional Services company based in Jakarta, Indonesia. MIK was established in 1998 by experienced and skilled IT professionals that have served the industry for many years.

Today, true to its root, our team grows and consists of business, IT design and development, managed services, and eLearning & multimedia professionals, whose mission is to deliver quality IT & eLearning product and services solutions that help our customers fulfill their objectives.

We have a very strong focus in serving the banking and financial services industry as well as education & cross industry by providing end-to-end and comprehensive solutions, including consulting and professional services. For more information, visit http://www.mik.co.id/

About NetDimensions
Established in 1999, NetDimensions (London Stock Exchange, AIM: NETD) is a global provider of performance, knowledge and learning management systems. The company's key products include the Enterprise Knowledge Platform (EKP), Mobile EKP (mEKP), the Enterprise Assessment Platform (EAP) and the Enterprise Talent Platform (ETP).

NetDimensions products and services help companies deliver and manage corporate training, career development, assessment and certification programs, and help clients around the world address growing regulatory compliance needs.

Recognized as one of the top-rated learning technology suppliers in overall customer satisfaction, NetDimensions has been chosen by multinational organizations worldwide including ING, Cathay Pacific, Chicago Police Department, Delphi Automotive, and Travelex.

NetDimensions is ISO 9001 certified and NetDimensions hosted services are ISO 27001 certified.

Enterprise Knowledge Platform and EKP are trademarks of NetDimensions Ltd. For more information, visit www.netdimensions.com

NetDimensions Limited

17/F, Siu On Centre
188 Lockhart Road
Wan Chai, Hong Kong SAR
Tel: +852 2122 4500
Fax: +852 2869 8760
E-mail: info@netdimensions.com

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