Press release
Customer Engagement Solutions Market Ongoing Trends and Recent Developments | Key Players like Avaya, Microsoft, IBM, Nice Systems and Oracle
The growth of this market is primarily driven by the rising adoption of customer engagement solutions to reduce customer churn rate and increasing use of e-commerce and m-commerce platforms.
Browse 69 market data Tables and 44 Figures spread through 160 Pages and in-depth TOC on "Customer Engagement Solutions Market”
https://www.marketsandmarkets.com/Market-Reports/customer-engagement-solutions-market-119293967.html?utm_source=Openpr
Based on component, the solutions segment is estimated to lead the market in 2018.
Based on component, the solutions segment is estimated to lead the customer engagement solutions market in 2018, as enterprises are deploying customer engagement solutions to empower customers with highly connected personalized experiences across a wide range of physical, mobile, and web-based touchpoints.
Based on organization size, the small & medium enterprises segment of the customer engagement solutions market is expected to grow at a higher CAGR during the forecast period.
Based on organization size, the small & medium enterprises segment is projected to grow at a higher CAGR from 2018 to 2023 as compared to the large enterprises segment. The growth of the small & medium enterprises segment can be attributed to the requirement of customer engagement solutions that can help organizations optimize their business processes.
Ask for Sample Pages @ https://www.marketsandmarkets.com/requestsampleNew.asp?id=119293967&utm_source=Openpr
North America is estimated to lead the market in 2018.
North America is estimated to lead the market in 2018. The growth of the North America customer engagement solutions market is primarily driven by the presence of various key market players such as IBM, Microsoft, Nuance Communications, Oracle, Salesforce, and Verint Systems in this region. Customer engagement solutions have gained wide acceptance in the US, as the country has been the earliest adopter of Social, Mobile, Analytics, and Cloud (SMAC) technologies.
Key players operating in the customer engagement solutions market include Aspect Software (US), Avaya (US), Calabrio (US), Genesys (US), IBM (US), Microsoft (US), NICE Systems (Israel), Nuance Communications (US), OpenText (Canada), Oracle (US), Pegasystems (US), Pitney Bowes (US), Salesforce (US), SAP (Germany), ServiceNow (US), Verint Systems (US), Zendesk (US), eGain Corporation (US), BPMonline (US), CRMnext (India), Eptica (France), Freshworks (US), IFS-mplsystems (UK), Lithium Technologies (US), and SugarCRM (US).
Mr. Shelly Singh
MarketsandMarkets™ INC.
630 Dundee Road
Suite 430
Northbrook, IL 60062
USA : 1-888-600-6441
Email: newsletter@marketsandmarkets.com
MnM Blog: https://mnmblog.org/
Visit Our Website: https://www.marketsandmarkets.com/
Content Source: [https://www.marketsandmarkets.com/PressReleases/customer-engagement-solutions.asp]
MarketsandMarkets™ provides quantified B2B research on 30,000 high growth niche opportunities/threats which will impact 70% to 80% of worldwide companies’ revenues. Currently servicing 7500 customers worldwide including 80% of global Fortune 1000 companies as clients. Almost 75,000 top officers across eight industries worldwide approach MarketsandMarkets™ for their painpoints around revenues decisions.
Our 850 fulltime analyst and SMEs at MarketsandMarkets™ are tracking global high growth markets following the "Growth Engagement Model – GEM". The GEM aims at proactive collaboration with the clients to identify new opportunities, identify most important customers, write "Attack, avoid and defend" strategies, identify sources of incremental revenues for both the company and its competitors. MarketsandMarkets™ now coming up with 1,500 MicroQuadrants (Positioning top players across leaders, emerging companies, innovators, strategic players) annually in high growth emerging segments. MarketsandMarkets™ is determined to benefit more than 10,000 companies this year for their revenue planning and help them take their innovations/disruptions early to the market by providing them research ahead of the curve.
MarketsandMarkets’s flagship competitive intelligence and market research platform, "Knowledgestore" connects over 200,000 markets and entire value chains for deeper understanding of the unmet insights along with market sizing and forecasts of niche markets
This release was published on openPR.
Permanent link to this press release:
Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release Customer Engagement Solutions Market Ongoing Trends and Recent Developments | Key Players like Avaya, Microsoft, IBM, Nice Systems and Oracle here
News-ID: 1826215 • Views: …
More Releases from MarketsandMarkets
Laser Interferometer Market Set to Grow at the Fastest Rate- Time to Grow your R …
The global laser interferometer market is expected to be valued at 315 million in 2024 and is projected to reach USD 447 million by 2029, at a CAGR of 7.2% from 2024 to 2029. Emerging applications in industries push the market's growth due to the growing demand for precision in the manufacturing sector. However, challenges such as higher initial investments and maintenance costs cause problems. Despite these, opportunities arise for…
With 19.6% CAGR, Battery Testing, Inspection, and Certification Market Growth to …
The battery testing, inspection, and certification market is projected to reach USD 36.7 billion by 2029 from USD 14.9 billion in 2024 at a CAGR of 19.6% during the forecast period. Increasing adoption of EVs and energy storage systems, rising enforcement of stringent standards to ensure battery safety, thriving portable electronics industry, and rapid advances in battery technology are the major factors contributing to the market growth.
Download PDF Brochure @…
Real-Time Location Systems Revolutionize Healthcare: Insights from MarketsandMar …
The global RTLS market for healthcare is projected to grow from USD 2.3 billion in 2024 to USD 5.7 billion by 2029, at a compound annual growth rate of 19.6% from 2024 to 2029. As it attracts more and more players who enter this market with innovative RTLS features for customers, the market for RTLS technology is rapidly increasing. Top companies in this market focus on healthcare, retail, and manufacturing…
Offsite Data Center Power Infrastructure Market Size to Reach $35.4 billion by 2 …
According to a research report "Offsite Data Center Power Infrastructure Market by Component (Solutions and Services), Vertical (BFSI, Media & Entertainment, Government & Defence, Healthcare, Manufacturing, IT & Telecom, Retail) and Region - Global Forecast to 2030" published by MarketsandMarkets, the market size for global offsite data center power infrastructure market is projected to reach approximately USD 35.4 billion by the year 2030, as compared to the estimated value of…
More Releases for Customer
Customer Satisfaction Research Firm Will Improve Customer Satisfaction and Reduc …
Online surveys showed to find out customer satisfaction are progressively important for current businesses and companies. Presently, the online customer satisfaction surveys are inextricably associated to business practices, marketing programs as well as other initiatives focused at achieving customer engagement.
A customer satisfaction research firm has a number of benefits that contemporary companies recognise; benefits that have been proved in the course of duration. Customer satisfaction surveys are not only tools…
Customer Satisfaction Research Firm, Customer Satisfaction Survey Companies, Cus …
Customer feedback is one of the most imperious aspects of developing your customer experience. Only if you have measurable data on how well your consumer like your product or service, will you be able to make communicative enhancements to their end-user experience. And a great manner to gather feedback and determine the customer satisfaction levels is by exploiting the customer satisfaction surveys. A customer feedback questions is a questionnaire put together…
Customer Product Satisfaction Survey, Customer Satisfaction Survey Companies, Cu …
Today than ever before, the customer satisfaction is more important. Provided the great number of choices customers have in almost every market, entities that attend to their customers have a distinct advantage. A Customer Satisfaction Survey is an irreplaceable tool for both small business owners and large entities. Customer Satisfaction Survey Questions can support to determine how consumers are feeling about an organization's customer service, products, web experience and services.…
Customer Feedback Survey, Client Satisfaction Survey, Customer Experience Survey …
The voice of the customer is the most important. As brands seek to differentiate themselves and dominate in a competitive market--it is something that they aim to most pay attention to. The goal is to create products and services that not only fill a gap, but provide a key value to the customer’s way of life. Something that goes the distance in creating a measurable and noticeable difference--and provides a…
Customer Product Satisfaction Survey, Customer Experience Survey, Customer Satis …
Quality, effectiveness, service, and steadfastness are the terms we often hear when we deliberate customer satisfaction. Smart businesses know, recollecting a customer is an art. But businesses also require starting measuring customer satisfaction to know customer loyalty and a simple manner of measuring this is arranging a customer satisfaction survey.
However, even after spending so much time, money and exertions, organizations experience a few consumers slipping away. The appropriate practice here is…
Customer Satisfaction Survey Companies | Customer Satisfaction Survey Report | C …
A survey conducted to obtain the feedback from the consumers is very much essential. It is very much essential to know the demands of consumers especially for the small organizations, so that they can produce the products to fulfill the requirements of their consumers and thereby build consumer loyalty and boost the sales. A survey to control the requirements of consumers is of the paramount importance for the growth and…
