Press release
Customer Success Platforms Market Set for Rapid Growth During 2019 - 2024 | Totango, Salesforce, Gainsight, Amity, Natero, Bolstra, Strikedeck, Planhat, ChurnZero
Customer Success Platforms Market
This report presents a comprehensive overview, market shares and growth opportunities of Customer Success Platforms market by product type, application, key companies and key regions.
The Customer Success Platform is the official name of the Salesforce portfolio of products.
This cloud-only platform for CRM and other capabilities includes the following clouds to enable sales, service, marketing, collaboration and communities, analytics and business intelligence, and application development both within Salesforce and for third-party applications that work with the Customer Success Platform.
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Companies Profiled in this report includes: Totango, Salesforce, Gainsight, Amity, Natero, Bolstra, Strikedeck, Planhat, ChurnZero
This study considers the Customer Success Platforms value generated from the sales of the following segments:
Segmentation by product type: breakdown data from 2014 to 2019 in Section 2.3; and forecast to 2024 in section 10.7.
Solutions
Services
Segmentation by application: breakdown data from 2014 to 2019, in Section 2.4; and forecast to 2024 in section 10.8.
Sales and Marketing Management
CEM
Risk and Compliance Management
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Research objectives
To study and analyze the global Customer Success Platforms market size by key regions/countries, product type and application, history data from 2014 to 2018, and forecast to 2024.
To understand the structure of Customer Success Platforms market by identifying its various subsegments.
Focuses on the key global Customer Success Platforms players, to define, describe and analyze the value, market share, market competition landscape, SWOT analysis and development plans in next few years.
To analyze the Customer Success Platforms with respect to individual growth trends, future prospects, and their contribution to the total market.
To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
To project the size of Customer Success Platforms submarkets, with respect to key regions (along with their respective key countries).
To analyze competitive developments such as expansions, agreements, new product launches and acquisitions in the market.
To strategically profile the key players and comprehensively analyze their growth strategies.
Table of Content:
Global Customer Success Platforms Market Growth (Status and Outlook) 2019-2024
1 Scope of the Report
2 Executive Summary
3 Global Customer Success Platforms by Players
4 Customer Success Platforms by Regions
5 Americas
6 APAC
7 Europe
8 Middle East & Africa
9 Market Drivers, Challenges and Trends
10 Global Customer Success Platforms Market Forecast
11 Key Players Analysis
11.1 Totango
11.1.1 Company Details
11.1.2 Customer Success Platforms Product Offered
11.1.3 Totango Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2019)
11.1.4 Main Business Overview
11.1.5 Totango News
11.2 Salesforce
11.2.1 Company Details
11.2.2 Customer Success Platforms Product Offered
11.2.3 Salesforce Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2019)
11.2.4 Main Business Overview
11.2.5 Salesforce News
11.3 Gainsight
11.3.1 Company Details
11.3.2 Customer Success Platforms Product Offered
11.3.3 Gainsight Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2019)
11.3.4 Main Business Overview
11.3.5 Gainsight News
11.4 Amity
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