NCR ranked among global market share leaders in hardware maintenance and support across multiple industries

Gartner IT Services market share analysis positions NCR number 1 in retail product support, number 3 in financial services product support and top 10 cross-industry hardware maintenance and support provider based on revenue

Duluth, Ga.—NCR Corporation (NYSE:NCR) announced today that it was ranked the global market share leader in retail industry product support for 2010 based on product support revenue by analyst firm Gartner (Source: Gartner, Market Share Analysis: IT Services, Worldwide, 2010, March 31 2011.) The analyst firm also reported that NCR ranks third worldwide in financial services product support revenue, which is four positions higher than its closest named competitor, and tenth worldwide across all vertical markets in hardware maintenance and support revenue for the same period.

“Some of the largest brands in the world rely on NCR as their support partner, trusting that their customer-facing technologies provide a successful interaction to consumers, every time,” said Chris Askew, senior vice president, NCR Services. “This recent recognition is another demonstration of NCR’s execution of its software-driven, hardware-enabled and services-led corporate strategy and reflects the global dedication of NCR Services employees and their commitment to our customers.”

A primary differentiator of NCR’s Services organisation is its ability to provide customers with total premise services, which refers to NCR’s ability to service almost every aspect of the store, branch or IT infrastructure. NCR functions as a single point of responsibility to help enhance system availability, reduce IT complexity and consolidate support functions with a range of professional and managed services for products from NCR and other vendors.

NCR also recently announced that it has achieved its highest ranking to date in the 2011 Global Outsourcing 100® rankings, number 8 overall, as established by the International Association of Outsourcing Professionals® (IAOP®.) IAOP is the global, standard-setting organisation and advocate for the outsourcing profession.

NCR provides value-added services to 19 of the world’s top 20 banks, 17 of the top 20 retailers, 7 of the top 10 telecom firms and 4 of the top 5 airlines.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming, public sector, telecom carrier and equipment organisations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia.

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NCR is a trademark of NCR Corporation in the United States and other countries.

Media Contact:

Helen McInnes
NCR Corporation
206 Marylebone Road
London
NW1 6LY
+44(0)207 725 8253
helen.mcinnes@ncr.com

This release was published on openPR.